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Netflix Passes 200M Subscribers as Other Streamers Struggle With Retention

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  • In a letter to shareholders, Netflix said it has hit over 200 million subscribers following a successful year of growth.
  • The pandemic gave Netflix a significant subscriber boost in March and April. The company continued to perform well even in its final quarter, gaining 8.5 million subscribers when it was only projected to add 6 million.
  • The data also highlights how relatively unaffected Netflix has been by new streaming services entering the market. While companies like Disney+, HBO Max, and Peacock continue to grow, they also struggle to retain the subscribers that sign up.

Netflix Passes 200 Million Subscribers

Netflix has topped 200 million subscribers following a year of strong growth in 2020.

In its Tuesday letter to shareholders, Netflix announced that it added 8.5 million subscribers in its fourth quarter. This exceeds projections, which estimated the streaming giant would only add around 6 million. In total, Netflix gained 37 million new memberships throughout 2020, bringing the company to 203.6 million subscribers.

Pandemic lockdowns gave Netflix a substantial boost in March in April. In the company’s first two quarters, it added a combined 25.7 million subscribers. According to data from the letter, Netflix had added over 10 million more subscribers by May of 2020 than it had by May of 2019.

When it comes to the success of their fourth quarter, Netflix pointed to shows like “Bridgerton” and “The Crown.” The fourth season of “The Crown” hit the platform in November, prompting many to return to older seasons of the show. Netflix claims the series has been viewed by 100 million households since it first aired in 2016.

Success Amid Growth of Competition

The year 2020 could have been a difficult one for Netflix as new streaming services entered the market. Disney+, Apple TV+, HBO Max, Peacock and more have all made waves with their original programming or by taking some of their brand’s content from Netflix to host on their own site. User-based content on YouTube and TikTok also became increasingly popular throughout the pandemic, further posing as a threat to Netflix. 

Still, it reached a massive milestone. 

“Our strategy is simple: if we can continue to improve Netflix every day to better delight our members, we can be their first choice for streaming entertainment,” Netflix said in the letter. “This past year is a testament to this approach.”

Netflix potentially sees Disney+ as the biggest competitor among new platforms. In its letter, the company noted that the streamer added 87 million subscribers in its first year. In a Q&A, Netflix CEO Reed Hastings seemed enthusiastic about this competition.

“It’s super impressive what Disney’s done,” he said. “It’s going to be great for the world that Disney and Netflix are competing show-by-show, movie-by-movie. We’re very fired up about catching them in family animation, maybe eventually passing them, we’ll see. It’s a long way to go just to catch them, and maintaining our lead in general entertainment that’s so stimulating like ‘Bridgerton,’ which I don’t think you’re going to see on Disney anytime soon.”

Streamers Struggle with Retaining Subscribers

Even as new streamers have had impressive years, there is one hurdle that many are still struggling to jump over: retaining the subscribers who sign up. The Los Angeles Times named Disney+, HBO Max, Peacock, and Apple TV+ in particular, writing that people create accounts with these services, watch the TV shows or movies they are interested in, and cancel once they are done.

An October survey from Deloitte said that 46% of respondents canceled at least one streaming service in the last 6 months, which is up 20% from January of last year. Most who had canceled said they did so because they had finished watching whatever programming it was that brought them to that service. 

Places like Disney+ and HBO Max are really vulnerable to this because they have banked on drawing people in with exclusive marquis titles like “Hamilton” or “Wonder Woman 1984.” However, since they are newer, they are still building their original programming catalog, meaning that people can quickly burn through highlight titles. 

See what others are saying: (Los Angeles Times) (Wall Street Journal) (The Hollywood Reporter)

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Britney Spears Asks For Privacy After Fans Called Cops to Conduct a Wellness Check on Her

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Fans said they were concerned after the singer deleted her Instagram account.

EDITOR’S NOTE: This article was updated to include a statement from Britney Spears


Fans Call 911

Britney Spears said her fans “went a little too far” after some called the police to conduct a wellness check on her. 

The fans, many fueled by online conspiracy theories, were concerned about Spears because she deleted her Instagram account. While this is something the singer has done multiple times in the past, her fans thought she had left secret signals in her last post suggesting she needed help.

Some even posted videos of them calling emergency services on TikTok, a platform that is full of conspiracy videos about Spears. 

“I love and adore my fans but this time things went a little too far and my privacy was invaded,” Spears wrote in a statement on Thursday, citing “prank phone calls” that were made to police.

According to Spears, officers did not enter her home because once they got to her gate, they “quickly realized there was no issue and left immediately.”

“This felt like I was being gaslit and bullied once the incident made it to the news and being portrayed once again in a poor and unfair light by the media,” Spears continued. “During this time in my life, I truly hope the public and my fans who I care so much about can respect my privacy moving forward.”

On Wednesday, a spokesperson for Ventura County Sheriff’s Office confirmed to Page Six that the department “did get calls into our dispatch” but added there was no reason to believe that Spears was “in any kind of harm or any kind of danger.”

That spokesperson declined to say if officials contacted Spears or conducted a wellness check, citing privacy and public trust issues.

The Prominence of Britney Spears Conspiracies 

Just over a year has passed since Spears was freed from a highly restrictive conservatorship that controlled her life and finances for 13 years. Throughout the conservatorship, fans tried to use the pop icon’s social media to pick up clues that she was secretly struggling. She did not publicly speak about the conservatorship until the summer of 2021. 

Now that she has her freedom, fans are still reading heavily into her posts. Some believe there are hidden messages in her captions and in the gestures she does while dancing. Others think she is dead, missing, or hiding and that a body double is being used in her posts. Some are so concerned that they are coordinating a mass effort to pressure the Los Angeles Times into investigating Spears’ whereabouts and safety. 

In the last several years, many have reflected on Spears’ early days in the spotlight and the cruel ways she was harassed and targeted by paparazzi, news outlets, and culture at large. Often the punchline to a joke throughout the 2000s, many now sympathize with Spears, who was forced to endure heavy public scrutiny at a young age. Documentaries like “Framing Britney Spears” prompted many to see Spears as a victim of abusive media tactics, not the “crazy” woman tabloids painted her to be. 

Many are now concerned that fans are only going to subject Spears to a new onslaught of harassment by calling the police to her house. Even if the conspiracy theories are technically well-intentioned and often come from a place of concern, some believe they will jumpstart a media frenzy that could harm Spears’ mental well-being.

See what others are saying: (Page Six) (Jezebel) (TMZ)

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Razzies Apologize For Nominating 12-Year-Old, Adopt Age Rules For Future Nominations

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The group’s founder said the Razzies regret “any hurt” the young actress may have “experienced as a result of our choices.”


Razzies Face Backlash

The Razzie Awards revoked its “insensitive” nomination of 12-year-old Ryan Kiera Armstrong and added new guidelines banning child performers from being nominated in the future. 

The Razzies, which award the year’s worst movies, included Armstrong in its “Worst Actress” lineup for her role in “Firestarter.” Bryce Dallas Howard, Diane Keaton, Kaya Scodelario, and Alicia Silverstone were also nominated in the category.

Armstrong starred alongside Zac Efron in “Firestarter,” an adaptation of Stephen King’s novel of the same name. The picture received a 10% rating from critics on Rotten Tomatoes. 

While the film was broadly panned, many thought it was a bridge too far to nominate a child for a bad acting award.

“The Razzies are already mean-spirited & classless, but to nominate a kid is just repulsive & wrong,” child star Julian Hilliard, best known for his work in “WandaVision,” tweeted. “Why put a kid at risk of increased bullying or worse? Be better.”

Actor and podcast host Brandon Hardesty said the nomination was “completely ignorant and cynical.”

“They have no clue what this can do to a child actress who probably considered her starring role in FIRESTARTER as a high point in her life,” he wrote. 

“That girl was the best part of that mess of a movie,” film critic Shannon McGrew tweeted. “And on top of that, no kid should ever be nominated for an award that punches down on them.”

Nomination Revoked

Razzies founder John Wilson addressed the backlash in a statement to the press on Wednesday, calling the criticism “valid.”

“Sometimes, you do things without thinking, Then you are called out for it. Then you get it,” Wilson said. “It’s why the Razzies were created in the first place.”

“We have removed Armstrong’s name from the Final Ballot that our members will cast next month,” he continued. “We also believe a public apology is owed Ms. Armstrong, and wish to say we regret any hurt she experienced as a result of our choices.”

In addition to removing Armstrong’s nomination, The Razzies is now adopting “a Voting Guideline precluding any performer or film-maker under 18 years of age from being considered” for awards. 

“Since our motto is ‘Own Your Bad,’ we realize that we ourselves must also live up to it,” the statement closed.

While Armstrong will be the last child to nab a Razzie nomination, she was far from the first. Jake Lloyd made the list for his turn as young Anakin Skywalker in “Star Wars: Episode I – The Phantom Menace.” Gary Coleman and Macaulay Culkin also got nominations as teenagers.

See what others are saying: (Deadline) (The Hollywood Reporter) (People)

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SeatGeek CEO Calls to Break up Ticketmaster and Live Nation in Senate Hearing Following Taylor Swift Debacle

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“A lack of robust competition in our industry meaningfully stunts innovation, and consumers are who suffer,” Jack Groetzinger said.


Monopoly Concerns

Two months after technical difficulties blocked countless Taylor Swift fans from snagging seats to her tour, a bipartisan group of Senators held a hearing to re-examine the merger between Live Nation and Ticketmaster.

The two entertainment giants merged in 2010. Jack Groetzinger, the CEO of the rival ticket-selling platform SeatGeek, said during Tuesday’s hearing that the two need to be broken up to benefit consumers. 

“One, a lack of robust competition in our industry meaningfully stunts innovation, and consumers are who suffer,” he said. “Two, venues fear losing Live Nation concerts if they don’t use Ticketmaster, and three, the only way to restore competition in this industry is to break up Ticketmaster and Live Nation.” 

Sen. Amy Klobuchar (D-MN) echoed concerns about the lack of competition, arguing that Live Nation is the “definition of monopoly.”

“Live Nation is so powerful that it doesn’t even need to exert pressure, it doesn’t need to threaten, because people just fall in line,” she said. 

The Eras Tour Debacle

Ticketmaster has long been accused of price-gouging and complicating the ticket-buying process. Those issues made international headlines in November during the presale for Swift’s highly anticipated Era’s Tour. 

Millions of fans who attempted to enter Ticketmaster’s virtual queue walked away empty-handed after experiencing crashes, price inflation, and a myriad of other issues. 

According to Ticketmaster, the incredibly high demand, coupled with an onslaught of bot attacks, forced the platform to slow sales down. After the company delayed sales in certain cities and canceled the general sale altogether, Swift called the ordeal “excruciating.”

“We asked them, multiple times, if they could handle this kind of demand and we were assured they could,” she wrote on Instagram in November. 

The controversy prompted many to accuse Ticketmaster and its parent company, Live Nation, of holding a monopoly over the concert and live events industry. The U.S. Justice Department has opened an antitrust investigation into the entertainment giant. 

Ticketmaster Takes Heat

Ticketmaster has repeatedly tried to blame a number of factors for the failed Swift presale, even at one point suggesting the sale was too popular because the “Anti-Hero” singer waited so long to tour. 

“May I suggest, respectfully, that Ticketmaster ought to look in the mirror and say, ‘I’m the problem, it’s me,’” Sen. Richard Blumenthal (D-CT) said during the hearing. 

Still, the company continued to point the finger at record-breaking bot attacks. 

“We knew bots would attack at onsale and planned accordingly. We were then hit with three times the amount of bot traffic that we’d ever experienced,” Live Nation CFO Joe Berchtold said on Capitol Hill. 

“The attack requires [us] to slow down and even pause our sales. This is what led to a terrible consumer experience we deeply regret. We apologize to the fans, we apologize to Miss Swift, we need to do better and we will do better,” he continued. 

Others present at the hearing were not happy with Live Nation’s bot defense. Sen. Marsha Blackburn (R-TN) said that she has worked with companies in a variety of industries that deal with bots without these issues. 

“You know what, they get bot attacks every single day by the thousands. By the thousands,” she said. “And they have figured it out, but you guys haven’t? This is unbelievable.” 

“You can’t blame bots for what happened to Taylor Swift,” JAM Productions CEO Jerry Mickelson added. “There’s more to that story that you’re not hearing.”

According to Mickelson, Ticketmaster can actually stand to benefit from glitchy sales on its platform. 

“The process, when it’s slowed down, increases the money that Ticketmaster makes because they make money on fees and as the ticket prices go up due to dynamically priced tickets, Ticketmaster makes more off that,” he claimed. “So it’s to their advantage to slow the process down.”

Outrage against Ticketmaster has become so widespread that Sen. Blumenthal said the company was responsible for “an absolutely stunning achievement.” 

“You have brought together Republicans and Democrats in an absolutely unified cause.”

See what others are saying: (Axios) (USA Today) (New York Times)

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