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Twitch Apologizes for Mishandling Copyright Crackdowns After Months of Controversy

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4 months ago

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  • Twitch has been contacting hundreds of users with copyright infringement notifications since June, but its inconsistent responses have been heavily criticized by streamers.
  • Before this massive influx of copyright claims, Twitch had no tool to let streamers mass-delete or even identify clips that contained copyrighted material. 
  • After complaints, it only implemented a tool that allows streamers to mass delete all of their old clips.
  • Now, Twitch is apologizing for its lack of transparency and for not putting more nuanced tools in place that allow streamers to manage their clip archives. 

Twitch Begins DMCA Strikes

Twitch apologized to its streamers on Wednesday after a months-long controversy involving its inconsistent response to copyright crackdowns on the platform. 

“Creators, we hear you,” the company said in a blogpost. “Your frustration and confusion with recent music-related copyright issues is completely justified. Things can — and should — be better for creators than they have been recently.”

The situation first began in early June when several popular Twitch streamers revealed that they had received multiple copyright strikes all at once. For those streamers, it was an unexpected and fear-inducing warning, as under normal rules, three infractions would result in their account being permanently deleted by Twitch. 

Many found it odd that some of the strikes were coming from clips that were years old — a fact that made it easier for long-time streamers to be hit multiple times.

Twitch streamer Leslie Fu, who goes by Fuslie and has over 500,000 followers on Twitch, received two strikes during that June crackdown: one for playing DNCE’S “Cake by the Ocean” and another for Ariana Grande’s “7 Rings.” After speaking with Twitch staff, she said they recommended that she delete all of her clips.

“On top of it being near impossible for me to delete >100,000 clips,” she said, “the creator dashboard isn’t loading any of my old clips. How am I supposed to protect myself here?”

“I’m willing to do anything to keep my channel, even if it means deleting all my clips and memories from the past years. I feel so helpless right now. I’ve built this channel up for 5 years and to potentially lose it all so fast to something like this would be devastating.” 

As far as what appeared to be happening, it seemed like music companies were sending Twitch takedown notices related to the Digital Millennium Copyright Act — notices that Twitch had no choice but to respond to unless it wanted to be sued. 

Like Fuslie pointed out, Twitch’s response on how to fully correct the situation wasn’t exactly transparent. Many others also asked why Twitch couldn’t just mute the parts of their clips that contained copyrighted music.

As the situation unfolded, Twitch Support tweeted that it had, in fact, received a sudden influx of DMCA takedown requests, most related to clips from 2017 to 2019.

Similar to how Fuslie characterized her interaction with Twitch staff, the support account advised streamers to remove any clips they believed might violate copyright law. 

“We know many of you have large archives, and we’re working to make this easier,” the account said. 

A few days later, Twitch Support said the company would begin using a program that could identify clips that might contain copyrighted music. It noted that those clips would then be deleted without penalty to streamers.

At the same time, Twitch said it was working on implementing a tool that would help streamers to be able to more easily delete all their clips at once. 

October Wave of DMCA Takedowns

In October, streamers faced another wave of DMCA takedown notices, but this time, they received a much different warning. In a blanket email, Twitch told affected streamers that it had identified and deleted all flagged copyrighted clips, without issuing any strikes. 

“We recognize that by deleting this content, we are not giving you the option to file a counter-notification or seek a retraction from the rights holder,” the email read. “In consideration of this, we have processed these notifications and are issuing you a one-time warning to give you the chance to learn about copyright law and the tools available to manage the content on your channel.”

Unlike earlier notices, these didn’t contain any information about what copyrighted work had been violated, who the claimant was, or how to contact them.

Jessica Blevins, FaZe Mongraal, and LIRIK were among a plethora of notable streamers who received this notice. Like LIRIK, many other popular streamers were confused by the warning and did not understand what aspect of their content had violated copyright law. 

With this notice, Twitch also told streamers that they had until Oct. 23 to find and delete any possible copyrighted material. After that, it would “resume the normal processing of DMCA takedowns.”

Because of that warning, many streamers began purging clips from their channel entirely, even if they hadn’t received this email. That included Pokimane, who said she deleted more than six years of clips and memories.

“It is INSANE that @Twitch informs partners they deleted their content – and that there is more content in violation despite having NO identification system to find out what it is,” one streamer, Devin Nash, said. “Their solution to DMCA is for creators to delete their life’s work. This is pure, gross negligence.”

On Nov. 2, Clix — a Fortnite streamer with 2.6 million followers — tweeted that he had received two DMCA strikes.

“One more and i’m banned forever,” he said. “I did everything they told me to legit all my vods and clips.”

The same day, another streamer by the name of SquishyMuffinz reported that he had been banned altogether. While that ban was overturned a couple of hours later, he eventually deleted every single video from his channel out of fear of another ban. 

Twitch Apologizes for Mishandling DMCA Takedowns

In its Wednesday apology, Twitch admitted that it should have made that October warning email much “more informative and helpful,” conceding that it had provided “frustratingly little information.” 

“You’re rightly upset that the only option we provided was a mass deletion tool for Clips, and that we only gave you three-days notice to use this tool,” the company said. “We could have developed more sophisticated, user-friendly tools awhile ago. That we didn’t is on us. And we could have provided creators with a longer time period to address their VOD and Clip libraries – that was a miss as well.” 

“We’re truly sorry for these mistakes, and we’ll do better.” 

Before May of this year, Twitch said “streamers received fewer than 50 music-related DMCA notifications each year” on the platform. Since then, it has been receiving “thousands of DMCA notifications each week” from major record labels, something it doesn’t expect to slow down. 

“This means two things: 1) if you play recorded music on your stream, you need to stop doing that and 2) if you haven’t already, you should review your historical VODs and Clips that may have music in them and delete any archives that might,” the company went on to say.

Among the next steps Twitch says it’s taking, that includes expanding its technology to be able to detect copyrighted audio, introducing “more granular ways to manage your archive,” and giving streamers the ability to review which clips were hit with DMCA notices to help them more easily file counter-claims. 

See what others are saying: (The Verge) (PC Gamer) (IGN)

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Twitch Shares Its First-Ever Transparency Report, but Critics Want More Accountability

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2 days ago

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March 3, 2021

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  • Twitch released its first-ever Transparency Report on Tuesday in a continued effort to address toxic and harmful behavior on the platform.
  • While Twitch listed several statistics detailing how it’s taken action, many still accused the platform of ignoring user complaints.
  • The Anti-Defamation League also argued that Twitch’s report lacked additional vital data, including a list of the specific communities being targeted by hate speech on the streaming site.
  • The complaints against Twitch’s transparency culminated when a staff member directly told users that the platform would not be addressing why Dr Disrespect, a popular streamer, was permanently banned in June 2020.

Twitch’s Transparency Report

Twitch released its first-ever transparency report on Tuesday as part of a continued attempt to reduce hateful conduct, sexual harassment, violence, gore, nudity, and even terrorist propaganda on the platform.

In the report, Twitch notes that over the past year, it’s “made a 4X increase in the number of content moderation professionals available to respond to user reports.” In other words, Twitch is saying that it’s now much more likely users’ reports will be processed soon after being filed. 

Despite this, Twitch stopped short of saying how many moderators it actually employs.

In another statistic, Twitch said at least 92% of live content viewed on the platform last year “occurred in channels with chat that was moderated either by active moderators, or AutoMod, or both.”

Source: Twitch

Throughout the report, Twitch continues to list similar stats, including that the total number of enforcement actions on the platform rose 41% between the first and second half of the year.

Calls for More Accountability

Reaction to the data set has been mixed. While WIRED described the report “as a victory lap for [Twitch’s] recent moderation efforts,” the platform is still being plagued by criticism that it failed to ever take action against some user complaints.  

“I had [a] person send me repeated death threats and threats of violence,” one person tweeted. “I reported it to you several times providing screen shots and you took literally 0 action. If you are going to flex about keep people safe you might want to actually do something instead of whatever this is.”

Likewise, the Anti-Defamation League noted that Twitch’s report contains no information on specific communities being targeted by hate on the platform. 

As Nathan Grayson, a writer for Kotaku, noted, “The report contains a handful of other, similar data sets, most of which paint Twitch in a favorable light. Certainly, they’re a useful measure of Twitch’s growth in these areas… The problem with these kinds of reports, however, is that they have a way of appearing to say a lot while revealing very little.”

“Twitch has offered numbers and a small amount of context, but streamers and viewers remain in the dark on major issues that came to light last year,” Grayson continued.

Part of that involves last year’s permanent ban against Dr Disrespect, who was booted off Twitch in June after years of streaming and even a multi-year deal with the platform. To this day, it’s still unclear exactly what precipitated the ban. 

It also looks like (at least for now) it’s going to stay that way.

That’s because during Twitch’s Transparency Report Breakdown, one user popped into the chat and asked, “Any Dr. Disrespect news??”

Instead of Twitch ignoring the comment, a staff member flat out said, “no.”

Source: Twitch
See what others are saying: (Kotaku) (Dexerto) (Wired)

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James Charles Denies Grooming Allegations

Published

4 days ago

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March 1, 2021

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  • Over the weekend, a 16-year-old who goes by Isaiyah accused 21-year-old YouTuber James Charles of grooming him.
  • Isaiyah shared censored versions of nude photos James allegedly sent him as well as Snapchat messages showing the YouTuber allegedly asking for explicit photos. 
  • James denied the accusations, saying Isaiyah initiated contact with him, sent lewd photos first, and told him he was 18. James also claimed that once he learned Isaiyah was 16, he stopped contact, though Isaiyah insists this is not the case.
  • Since then, two more people have come forward with their own stories detailing situations where they felt James acted inappropriately with them.

James Charles Accused of Grooming

James Charles is denying grooming allegations after a 16-year-old posted videos accusing the YouTuber of sending and asking for explicit photos. 

The accuser, who goes by Isaiyah, shared his allegations in videos on both Twitter and TikTok last week. On the latter platform, he has over 260,000 followers.

Isaiyah claims that he and James began talking on Snapchat on February 17, and he hoped the conversation would give him a chance to interact with an influencer he looked up to. However, Isaiah says James ended up making their conversation sexual. 

He shared photos of their interactions, including one snap where James is allegedly asking for Isaiyah to send videos taken in the shower. In another, James appears to mention Isaiyah’s genitals and says, “I bet you can make me finish just by flexing and showing off your hair.”

Isaiyah also shared censored nude and partially nude images that James allegedly sent, which he says prompted him to tell the YouTuber he is only 16.

“I was getting really uncomfortable so I told him my age and I told him I was 16 and meanwhile, he’s 21, he’s a grown man,” Isaiyah said in the video. “And then he proceeds to say, ‘oh but I didn’t get to see the….yet’ meaning my body. And after telling him no, like I’m not going to send it to you, like, he kept asking for videos and pictures of body hair and me flexing and stuff.” 

Even after this, Isaiyah claims James still asked to FaceTime with him. He ultimately said the interaction left him seeing James in a new way. 

“I’ve heard multiple stories about him doing this to people but you never believe it until it happens to you,” Isaiyah said. “So now, I’m a big believer of what James Charles does to other people.” 

Both TikTok and Twitter have since removed the videos detailing these accusations, according to Insider. 

James Charles Denies Allegations

On Friday, James took to Twitter to tell his side of the story. He called the grooming accusations “completely false.” He then said he found Isaiyah on Instagram’s explore page.

He said he noticed that Isaiyah followed him, so he decided to add him on Snapchat. James also claims he woke up to multiple messages from Isaiyah saying how excited he was to speak to him, as well as lewd photos from him.

“I asked how old he was right away and he told me he was 18 so I started flirting back,” James continued, adding that he never saw ID to verify his age. 

“It’s now clear, based on the video he uploaded, he was taking photos of me with another device, and had an ulterior motive from the beginning,” he continued.

“Later in the day, he said a few things that made me question the validity of his original age answer and when I asked him to confirm his age once again, he admitted he was 16.”

“I told him I was really uncomfortable and apologized for flirting, but he insisted on continuing talking, saying it could be our little secret, he’s a fan of mine and would never tell anyone,” the post continued. “I told him I wasn’t okay with this, he started getting upset, and at this point I unfriended him. We haven’t spoken since.”

James wrote that he was not trying to victim blame or make himself out as the victim, but instead wanted to share his story because he has dealt with accusations of inappropriate sexual behavior in the past. Moving forward, he stressed that he will ask people for their ID or passports to verify their age before speaking with them. 

Isaiyah shot back at James’ statement and insisted the popular influencer was well aware of his age. 

“James we both know I blocked you, you never asked for my age. After I told you I was 16 you proceeded to ask me for nudes and said it didn’t matter,” he wrote. “You called me hot and said ‘I wish the timeline could speed up so you can be 18.’”

https://platform.twitter.com/widgets.js

“If you’re gonna text someone, make sure you know their age,” he added in another tweet. “He added me on insta, my insta has my tik tok which shows me age.”

In another post, he said he would be contacting the police about the situation. 

More People Speak Out

At least two more people have since come forward with their own stories about James over the weekend. One said on Twitter that they told James they were 17-years-old, but the YouTuber still flirted with them on social media.

They said nothing sexual happened; however, it still felt weird, making them feel compelled to share the story as others were speaking out. Those tweets have since been deleted. 

Another person, who goes by LifeOfUzzy on Twitter, said they had a “disgusting” experience with James. In a lengthy Twitter thread, he shared screenshots of their messages and a video his brother recorded of him opening a Snapchat from James as proof of their interactions. He claims that things started out fine but took a turn when James began flirting.

“We started talking for a little and he was actually A VERY NICE person the first few days. He told me he wasn’t looking for anything until he started calling me ‘daddy’ and ‘babe,’ LifeOfUzzy wrote.

He then shared a video of James allegedly spamming him, asking to do a video call, and apparently asking him to do “disgusting things.”

LifeOfUzzy wrote that after James allegedly used him for “sexual pleasure,” he sent James a message ending things and asking him to delete the pictures he screenshotted. 

LifeOfUzzy explained more details in a series of TikToks and a YouTube video, claiming he was just looking to get to know James, but that James clearly had no interest in this and was asking him for specific and explicit pictures. He said James stopped talking to him after declined. 

James has not responded to these two newer allegations yet. 

See what others are saying: (Insider) (Cosmopolitan) (Dexerto)

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Former Member of David Dobrik’s Vlog Squad Says He Was Sexually Assaulted by Jason Nash on Video

Published

1 week ago

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February 24, 2021

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  • Former Vlog Squad member Seth Francois says he was sexually assaulted in a 2017 prank that YouTubers David Dobrik and Jason Nash pulled on him.
  • Francois agreed to be in a video where he would make out with fellow Vlog Squad member Corinna Kopf while she was disguised as an old man. However, the costumed person he actually kissed was 45-year-old Nash.
  • In 2018, Dobrik pulled a nearly identical prank on Francois again, despite Francois repeatedly stating he was not okay with what happened.
  • Francois says he is not trying to “cancel” anyone but his attempts to resolve the matter behind closed doors with Dobrik have not been successful, so he felt he had to tell his story publicly. 

Seth Francois Calls Kissing Prank Sexual Assault

Former Vlog Squad member Seth Francois says he was sexually assaulted in a prank that massive YouTuber David Dobrik pulled on him with fellow creator Jason Nash. 

Francois first told his story to Ethan and Hila Klein on the H3 Podcast on Feb. 12. The prank in question happened in 2017. At the time, Dobrik asked Francois if he wanted to be in a video where he made out with Corinna Kopf while she was disguised as an old man. Francois agreed, but when he kissed the costumed person, Kopf was not the one behind the mask. Instead, it was 45-year-old Nash. 

“I was touched by someone I did not consent to,” Francois said on the podcast. 

He told BuzzFeed News that it felt wrong when it happened, but as more time passed, he began to feel even worse. He decided to call a sexual assault hotline to talk about and processs the situation. 

“They said, ‘I’m sorry you were sexually assaulted.’ And I broke down,” Francois told the outlet. “I called my mother and some of my close friends and I said, ‘I can’t believe that happened to me.'”

Francois said Dobrik asked if they could make a similar video again, but Francois refused, explaining he did not like the prank and did not want to have to go through that again. Still, in 2018 Dobrik ended up pulling a nearly identical stunt. 

The second time, Dobrik told Francois that they were making a commercial for Jack Link’s Jerky, which Francois was thrilled about. When Francois got to the set, there were people in gorilla costumes, and he was instructed to make out with one. When that person took their mask off, it was Nash again. 

Francois said this incident ultimately led to him moving out of Los Angeles.

Jack Link’s Jerky has since tweeted that they were not involved in the stunt and do not condone any non-consensual conduct that occurred. 

Other Allegations Against Dobrik and The Vlog Squad

On top of all this, Francois said that during his time in the Vlog Squad, he was pressured to participate in racist jokes that played into stereotypes about Black people. He felt he could not say no to these bits.

“It was an unwritten thing where you see a pattern of people saying, ‘Yo, I’m uncomfortable with this,’ and all of a sudden they disappear and they’re not in videos anymore,” he explained on the H3 Podcast. 

These are just the latest in a series of accusations former Vlog Squad members have made about Dobrik, Nash, and group’s general culture. Nik Keswani, known to fans as Big Nik, explained to H3 that the group was “toxic” and like a cult. Keswani said that he was bullied and felt forced to make jokes about his own size, which led to other people thinking they could make fun of him in cruel ways. 

YouTuber Trisha Paytas has also accused Dobrik and Nash of inappropriate behavior on multiple occasions. Both she and Francois also say they have heard rumors about Nash assaulting other people or sleeping with minors. In some cases, Paytas says victims have contacted her directly about it. 

Dobrik has not commented on the sexual assault allegations brought up by Francois, but over the summer he did issue a general apology for offensive content he had posed in his past. 

“I want them to have a positive experience when they interact with anything I produce,” he said on his podcast, “Views.”

“And with that being said, I feel like on a handful of occasions I just missed the mark on that, and that really bums me out.”

Why Francois Is Speaking Out

For a long time, Dobrik has been a top creator on YouTube. He is known for his Tesla giveaways and was dubbed Gen Z’s Jimmy Fallon by The Wall Street Journal. Francois said he felt the need to speak out because he fears Dobrik is not remorseful and is unaware of the harm he has caused. 

“If [Dobrik and Nash] don’t know what’s wrong and they don’t understand that what they did was wrong, it makes me feel like that could still happen. Or maybe it has happened to other people who are afraid of speaking up,” he told BuzzFeed. 

Francois said that he has asked for the videos to be removed, but Dobrik tried to offer him cash to keep them up. Dobrik eventually unlisted both prank videos and later privated the second one.

Francois has since tried to resolve the matter privately but has not gotten a response from Dobrik. He told Insider that his goal in speaking up is not to “cancel” anyone, though he felt he had no option but to make the matter public. He is now also considering legal action, which is a path he initially did not want to go down.

“People were saying I’ve betrayed David, but I feel like he betrayed me,” he told the outlet. “I was very hurt and even right now talking about it, it really makes you want to cry.”

“They profited off causing me a lot of mental trauma, which is something that really hurts to know,” he continued. 

Now, people are calling for Dobrik to respond to the allegations. Many are starting to see his content in a new light and believe he should issue an apology. 

See what others are saying: (BuzzFeed News) (Insider) (Yahoo)

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