- Controversial data gathering company Palantir Technologies went public Wednesday. Leading up to this move, many reports detailed why the group is so heavily criticized.
- One of the biggest reports came from BuzzFeed News, which obtained documents that show how officers in the Los Angeles Police Department are trained to use Palantir Gotham.
- This tool allows officers to create a database of people who may or may not be suspected of crimes, and then search that database by name, race, gender, tattoos, people they know, and more.
- Within the last few weeks, both Amnesty International and Rep. Alexandria Ocasio-Cortez have also lodged concerns of their own about Palantir, ranging from human rights violations to a lack of transparency with the public.
BuzzFeed News Report
As Palantir Technologies went public on Wednesday, so did numerous reports detailing why the data gathering and analysis company is so controversial.
One of the biggest reports came from BuzzFeed News, which obtained documents revealing how the Los Angeles Police Department used Palantir Gotham, a highly contentious law enforcement tool, to create a sweeping database. According to their report, this includes information like the names of those who have been arrested, convicted, or suspected of a crime, but goes much further.
“Maybe a police officer was told a person knew a suspected gang member. Maybe an officer spoke to a person who lived near a crime “hot spot,” or was in the area when a crime happened. Maybe a police officer simply had a hunch. The context is immaterial,” reporter Caroline Haskins wrote. “Once the LAPD adds a name to Palantir’s database, that person becomes a data point in a massive police surveillance system.”
The LAPD uses this system in effort to quickly search for and find criminals, but it has unsurprisingly faced backlash from those who see Palantir as a privacy overreach. Some believe that, especially as the country is having conversations about shrinking police budgets, tools like this cost taxpayers too much money. Others believe the lack of transparency between the public and police departments about using Planatair and other forms of data surveillance is dangerous.
According to BuzzFeed News, LAPD’s use of Palantir has little to no public oversight or regulation. The program “helped the LAPD construct a vast database that indiscriminately lists the names, addresses, phone numbers, license plates, friendships, romances, jobs of Angelenos — the guilty, innocent, and those in between.”
The LAPD has been using Palantir for ten years, and between 2015 and 2016, paid for it via money it received from the federal government, but it’s unclear if that is always how it has been funded.
Palantir collects information from multiple sources, including the DMV and photos collected at traffic lights and toll booths. The database has one billion pictures of license plates from those locations so that police can see where and when your car was photographed, then click to learn more about you.
On top of this, the report notes that dozens of California police departments, sheriff’s offices, airport police, universities and school districts signed onto data sharing agreements with the LAPD between 2012 and 2017. As a result, these places have had to send daily copies of their police records, licence plate readings, and dispatch information to the LAPD so officers can put that data into Palantir.
A document of user metrics obtained by BuzzFeed shows that as of 2017, there are 5,000 registered LAPD user accounts on Palantir, which is over 40% of the department’s officers. In 2016, LAPD ran more than 60,000 searches in support of more than 10,000 cases.
The outlet also obtained training documents that detail specifically how officers are being instructed to use Palantir. Police can search for people not only by name, but by race, gender, gang membership, tattoos, scars, friends and family. These searches will return a list of names along with associated addresses, emails, vehicles, warrants, mugshots, surveillance pictures, and even personal connections like friends, family members, neighbors and coworkers.
Criticisms of Palantir and Policing
One of the largest criticisms of Palantir comes from those who fear it will exacerbate the racism that already exists in policing.
“The federal government shouldn’t be spending money on unproven surveillance software or crime prediction programs that target Black and Hispanic Americans and don’t actually reduce crime,” Senator Ron Wyden (D-Or.) said.
Many of these concerns here are backed up by sociologist Sarah Brayne, who studied and observed how the LAPD uses data surveillance over the course of seven years. In July, she wrote about Palantir and the LAPD for the Los Angeles Times and said officers had built a “sprawling database of information.”
“In the digital age, data are a form of capital. If only the police and tech companies have access to the data and analytic software, independent evaluation of how this capital is being leveraged in law enforcement is impossible,” Brayne wrote. She also believed that there can easily be racial bias issues in the application of these tools
“Analytic software also can exacerbate inequalities under the veneer of objectivity,” she said. “Surveillance tools such as license plate readers are deployed based on past department crime statistics, which means that “predictive policing” data systems disproportionately point to Black and brown people and neighborhoods for heavier policing and future data gathering.”
Controversies as Palantir Goes Public
Palantir was started by its CEO Alex Karp and a handful of other founders, including Peter Thiel. In addition to being used by the LAPD, it has also been used by the New York Police Department, the CIA, Immigration and Customs Enforcement, and most recently, by the Department of Health and Human Services for data processing during the COVID-19 pandemic.
BuzzFeed’s report exposing its use in the LAPD is just the latest piece of criticism it has faced heading into its move to go public. Amnesty International put out a release accusing Palantir of human rights abuses, specifically citing its relationship with ICE.
“Palantir touts its ethical commitments, saying it will never work with regimes that abuse human rights abroad. This is deeply ironic, given the company’s willingness stateside to work directly with ICE, which has used its technology to execute harmful policies that target migrants and asylum-seekers,” wrote Michael Kleinman, the Director of Amnesty International’s Silicon Valley Initiative.
According to Amnesty International, ICE has used Palantir to arrest parents and caregivers of unaccompanied children and to plan mass riads, leading to children being separated from their caregivers. Palantir allows ICE to identify, share information on, investigate, and track migrants and asylum seekers, which aids operations like these.
Palantir also faced criticism earlier this month from Rep. Alexandria Ocasio-Cortez (D-Ny.) who wrote the Securities and Exchange Commission detailing her concerns about Palantir going public. In a letter, she claimed that the company was not transparent enough with the public.
“Palantir reports several pieces of information about its company – and omits others – that we believe require further disclosure and examination, as they present material risks of which potential investors should be aware and national security concerns of which the public should be aware,” she wrote.
Ocasio-Cortez highlighted several areas of concern, including the fact that Palantir has worked with foreign governments known to engage in corrupt practices and human rights violations, their failure to provide adequate information about one of its board members, and the potential data security implications of its relationship with HHS could have.
“Palantir must provide greater transparency to potential investors about the data protections or lack thereof associated with its government contracts, and further information about the U.S. and non-U.S. government entities for which it is working on data related to the COVID-19 crisis,” she wrote. “This is of paramount importance to investors and the public, as Palantir Chief Operating Office Shyam Sankar recently characterized the company’s work for multiple governments to manage and process data in response to the COVID-19 crisis as the new “driving thrust of the company.”
See what others are saying: (BuzzFeed News) (Business Insider) (Washington Post)
Misinformation Makes Up 20% of Top Search Results For Current Events on TikTok, New Research Finds
According to the report, the app “is consistently feeding millions of young users health misinformation, including some claims that could be dangerous to users’ health.”
Misinformation Thrives on TikTok
As TikTok becomes Gen Z’s favorite search engine, new research by journalism and tech group NewsGuard found that the video app frequently suggests misinformation to users searching for news-related topics.
NewsGuard used TikTok’s search bar to look up trending news subjects like the 2020 election, COVID-19, the invasion of Ukraine, the upcoming midterms, abortion, school shootings, and more. It analyzed 540 videos based on the top 20 results from 27 subject searches, finding false or misleading claims in 105 of those posts.
In other words, roughly 20% of the results contained misinformation.
Some of NewsGuard’s searches contained neutral phrases and words like “2022 election” or “mRNA vaccine,” while others were loaded with more controversial language like “January 6 FBI” or “Uvalde TX conspiracy.” In many cases, those controversial phrases were suggested by TikTok’s own search bar.
The researchers noted that, for example, during a search on climate change, “climate change debunked” showed up. While looking up COVID-19 vaccines, searches for “covid vaccine injury” or “covid vaccine exposed” were recommended.
Dangerous Results Regarding Health and More
The consequences of some of the false claims made in these videos can be severe. NewsGuard wrote in its report that the search engine “is consistently feeding millions of young users health misinformation, including some claims that could be dangerous to users’ health.”
Among the hoards of hazardous health claims were videos falsely suggesting that COVID-19 vaccines are toxic and cause permanent damage to organs. The report found that there are still several videos touting the anti-parasite hydroxychloroquine as a cure-all remedy, not just for COVID, but for any illness.
Searches regarding herbal abortions were particularly troublesome. While certain phrases like “mugwort abortion” were blocked, the researchers found several ways around this that lead to multiple videos touting debunked DIY abortion remedies that are not only proven to be ineffective, but can also pose serious health risks.
NewsGuard claimed that the social media app vowed to remove this content in July, but “two months later, herbal abortion content continues to be easily accessible on the platform.”
Other standard forms of conspiracy fodder also occupied space in top search results, including claims that the Uvalde school shooting was planned and that the 2020 presidential election was stolen.
TikTok’s Search Engine Vs. Google
As part of its research, NewsGuard compared TikTok’s search results and suggestions with Google and found that, by comparison, the latter “provided higher-quality and less-polarizing results, with far less misinformation.”
“For example, searching ‘covid vaccine’ on Google prompted ‘walk-in covid vaccine,’ ‘which covid vaccine is best,’ and ‘types of covid vaccines,’” NewsGuard wrote. “None of these terms was suggested by TikTok.”
This is significant because recent reports show that young Internet users have increasingly turned to TikTok as a search engine over Google. While this might elicit safe results for pasta recipes and DIY tutorials, for people searching for current affairs, there could be significant consequences.
NewsGuard said that it flagged six videos containing misinformation to TikTok, and the social media app ended up taking those posts down. In a statement to Mashable, the company pledged to fight against misinformation on its platform.
“Our Community Guidelines make clear that we do not allow harmful misinformation, including medical misinformation, and we will remove it from the platform,” the statement said. “We partner with credible voices to elevate authoritative content on topics related to public health, and partner with independent fact-checkers who help us to assess the accuracy of content.”
Over 70 TikTok Creators Boycott Amazon as Workers Protest Conditions and Pay
As the company fends off pressure on both fronts, the Amazon Labor Union continues to back election petitions around the country including one filed Tuesday in upstate New York.
Gen Z Goes to War With Amazon
More than 70 big TikTok creators have pledged not to work with Amazon until it gives in to union workers’ demands, including calls for higher pay, safer working conditions, and increased paid time off.
Twenty-year-old TikToker Elise Joshi, who serves as deputy executive director for the advocacy group organizing the boycott, Gen Z for Change, posted an open letter on Twitter Tuesday.
“Dear Amazon.com,” it reads, “We are a coalition of over 70 TikTok creators with a combined following of 51 million people. Today, August 16th, 2022, we are joining together in solidarity with Amazon workers and union organizers through our People Over Prime Pledge.”
Amazon has refused to recognize the Amazon Labor Union (ALU) since workers voted to unionize at a Staten Island warehouse in April, and it has resisted collective bargaining negotiations.
Although the ALU is not involved in the boycott, its co-founder and interim President Chris Smalls expressed support for it in a statement to The Washington Post, saying, “It’s a good fight to take on because Amazon definitely is afraid of how we used TikTok during our campaigns.”
While the ALU posts videos on TikTok to drum up popular support for the labor movement, Amazon has sought to win large influencers over to its side. In 2017, it launched the Amazon Influencer Program, which offered influencers the opportunity to earn revenue by recommending products in personalized Amazon storefronts.
Last May, the company flew over a dozen Instagram, YouTube, and TikTok stars to a luxurious resort in Mexico.
Emily Rayna Shaw, a TikTok creator with 5.4 million followers who has partnered with Amazon in the past, is participating in the boycott.
“I think their method of offering influencers life-changing payouts to make them feel as if they need to work with them while also refusing to pay their workers behind the scenes is extremely wrong,” she told The Post.
“As an influencer, it’s important to choose the right companies to work with,” said Jackie James, a 19-year-old TikTok creator with 3.4 million followers, who told the outlet she will cease doing deals with Amazon until it changes its ways.
The ALU is demanding that Amazon bump its minimum wage to $30 per hour and stop its union-busting activities.
Slogging Through the ‘Suffocating’ Heat
Amazon is also facing challenges from workers themselves, with some walking out this week at its largest air hub in California, where company-branded planes transport packages to warehouses across the country.
They are asking for the base pay rate to be raised from $17 per hour to $22 per hour.
A group organizing the work stoppage under the name Inland Empire Amazon Workers United said in a statement that over 150 workers participated, but Amazon countered that the true number was only 74.
The Warehouse Worker Resource Center counted 900 workers who signed a petition demanding pay raises.
Inland Empire Amazon Workers United has complained about the “suffocating” heat in the facility, saying that temperatures at the San Bernardino airport reached 95 degrees Fahrenheit or higher for 24 days last month.
Amazon spokesperson Paul Flaningan, however, claimed to CNBC that the temperature never surpassed 77 degrees and said the company respects its workers’ right to voice their opinions.
On Tuesday, the ALU backed another warehouse’s decision to file a petition for a union election in upstate New York, roughly 10 miles outside Albany.
The National Labor Relations Board requires signatures from 30% of employees to trigger an election.
See what others are Saying: (The Washington Post (CNBC) (Associated Press)
Twitter Roasts Tim Hortons for Offering Coffee and Donut to Settle Lawsuit for Spying on Customers
The company allegedly tracked app users’ movements 24/7 to determine when they visited a competitor, a major sports venue, or their home or workplace.
A Not So Tasty Compensation
Social media users ridiculed Canadian fast food chain Tim Hortons over the weekend for a leaked email in which it offered to compensate customers whom it allegedly spied on by giving them a free beverage and pastry.
Twitter user James McLeod posted pictures of the email Friday, which was sent to affected users of the company’s app.
“You are receiving this email in connection with a proposed settlement, subject to Court approval, of a national class action lawsuit involving the Tim Hortons app and the collection of geolocation data between April 1, 2019 and September 30, 2020,” it read.
“As part of the proposed settlement agreement, eligible app users will receive a free hot beverage and a free baked good,” it continued. “Distribution details will be provided following approval, in the event that the court approves the settlement.”
The email specified that the free beverage would have a retail value of $6.19 (CAD) plus tax, and the free baked good would be $2.39 (CAD).
In a statement to Vice, Tim Hortons said the settlement is not admission of any wrongdoing and that the allegations in the lawsuits have not been proven in court.
“Add to this the fact that the coffee is absolutely abysmal and it becomes even more hilarious,” one person tweeted amid a flurry of criticism toward the company.
Another added, “Do you think the donut will have the good sprinkles or the bad sprinkles?”
‘Vast Amounts’ of Data Collected Illegally
Suspicion that Tim Hortons had violated its customers’ privacy began in 2020 when a reporter from the National Post found that the company’s app had tracked their location over 2,700 times in under five months.
Last Month, Canadian authorities wrapped up an investigation into the matter, finding that Tim Hortons tracked and recorded the movements of people who downloaded its app every few minutes of every day, even when the app wasn’t open.
Although the app requested permission to access geolocation data, authorities concluded that it misled users to believe it would only gather data while the app was open.
Using “vast amounts” of geolocation data, the company inferred where users lived, where they worked and whether they were traveling, according to investigators.
It even allegedly generated an “event” anytime a user entered or exited a Tim Hortons competitor, a major sports venue, or their home or workplace.
The investigation found that the company continued gathering data for a year even despite having shelved plans to use it for targeted advertising.
The company, which has committed to deleting all geolocation data on group members, said in a statement that it only used the data in a limited way, such as to analyze user trends.