- A Taco Bell employee live-streamed an argument with his boss, who fired him for refusing to take off his Black Lives Matter face mask last Monday, saying he could not bring “politics” into the building under company policy.
- Taco Bell told news outlets last week that it was disappointed to hear about the incident and was considering revising uniform requirements to address recent concerns.
- However, the company has been silent on social media and after a shorter version of the stream viral, #RIPTaco Bell and #TacoBellIsOverParty began trending on Twitter.
- Taco Bell then told media outlets Thursday that it apologized to the former employee and is working to clarify its mask policy so this doesn’t happen again.
The Viral Video
#RIPTacoBell and #TacoBellIsOverParty were trending on Twitter early Thursday after a video went viral of an employee being fired for wearing a Black Lives Matter face mask.
That now-former employee is a man in Ohio by the name of Denzel Skinner, who live-streamed the argument with his manager on Facebook last Monday. Skinner’s live-stream is over 30 minutes long, but a shorter edit that’s just under a minute has been shared across Twitter.
Skinner also later spoke to local news station WKBN, where he explained the lead up to his stream. He told the station that he wore the mask because the surgical ones provided to employees were inadequate in the hot restaurant. He said the store’s air conditioning system recently broke, making it harder to breathe with the surgical masks, so he switched to his more comfortable Black Lives Matter mask.
But when his manager spotted it and told him to take it off, he refused and walked out. He said he was then told that if he walked out of the restaurant, he would lose his job, and he did. That’s when the now-viral video begins.
“You just fired me because I got a Black Lives Matter on,” he says as the edited video begins. “You just told me I had to go home because I have a Black…”
“You told me you weren’t going to take it off,” his boss interjects off camera.
Skinner continues: “I’m not. I’m not. Because I’m standing up for what’s right. I’m not taking it off.”
Skinner explains that someone named Tammy, presumably another higher-ranking colleague, said employees could wear whatever mask they wanted.
“No she did not. She said it had to be plain. You can’t bring politics into the building,” the manager responds.
He replies, “Bro, I’m not bringing politics in, this is what I’m standing for. Like how is this considered politics?”
“How is it not Denzel?” she replies. He then reaffirms that he will not remove his mask and she says, “Ok, well then there’s nothing I can do for you. I’m just doing my job.”
She later tells him, “You don’t get it.”
“You don’t either,” he responds.
When she says that she does, Skinner explains that if she did, then his mask wouldn’t be a problem. “It’s not that it’s a problem with me, Denzel. It’s a company thing.”
She later says, “Would you let somebody wear something that said something about white people on it?”
“Bro, if that’s what they stand for, yes,” he responds.
The shorter video ends with the woman stating: “I’m not against what you stand for either, but I have to do what the company states.”
In the longer version, Skinner dives off and goes on to talk about his disbelief over what happened, asking people to share the video.
Skinner Continues to Speak Out
Skinner talked about the incident a little more on Facebook, saying he had worked for the company for eight years and found the reason for his firing “ridiculous.”
He later shared screenshots of text messages he received about the store’s mask policies, which do not prohibit him from wearing a Black Lives Matter mask.
According to the first screenshot, masks were not required but if worn, they had to be cleaned daily and cover the mouth and nose area. It also included some instructions for removing the masks, not wearing them under your chin, or touching them throughout the day.
The second screenshot said masks now had to be worn at all times and worn correctly, but again had no information about certain designs or messages being prohibited.
It’s also worth noting that Taco Bell’s employee handbook does not appear to make any reference to wearing “political” items.
When speaking to reporters, Skinner has continued to stress that Taco Bell’s policy does not prohibit him from wearing the mask, adding, “If the governor and governments are requiring us to wear masks, we should be able to wear any type of mask that you want.”
“And not only that, I still want everyone to believe that we still need justice for what is happening in this world and people need to be held accountable for whatever mistakes that they make. Black lives are going to always matter. Not just when some people want it to matter. It will always matter.”
Taco Bell Responds
Taco Bell apparently caught wind of the incident and emailed a statement to some local news outlets last week.
“We are disappointed to learn what took place in Youngstown. We are working with our franchisee that operates this location to understand what happened,” the company said.
“We are committed to fighting racial injustice and hosting open forums to give restaurant teams an opportunity to discuss racism in America. Our priority is to be an inclusive brand while keeping team members and customers safe.”
The statement also said that because of supply shortages, employees are allowed to bring their own face coverings, however, it said, “As this is a fluid situation, we’re in the process of considering the need to revise mask and uniform requirements to address recent concerns.”
Still, Skinner said that he would not ask for his job back or return if asked. On Friday, he and about 30 people peacefully marched to the Taco Bell to protest his firing.
Internet Gets Angry
Even though all of this unfolded last week, it seems to have really started picking up attention online late last night and early this morning. That’s because people like YouTuber Elijah Daniel have been sharing the short video on Twitter.
Daniel, as you might know, has been very vocal about protests and efforts that support BLM over the last few weeks. And he helped bring a new wave of attention to the video, along with Denzel’s Facebook posts and screenshots.
Even though Taco Bell made it’s statement to some local media outlets, it’s been silent on social media.
The company’s last post is from June 2 and it links to a letter from Taco Bell CEO Mark King, which condemns racism and says the company is “committed to being part of long term solutions.” But notably, that posts also said the company is muting its channels for the rest of the week to reflect, learn, and listen. It’s been well over a week, however, and all its social media pages remain silent.
It’s been well over a week, however, and all its social media pages remain silent.
So to that message, Daniel said, “nahhhhhh sorry we sad about it but y’all goin too, i have your name tatted on me, been in commercials and y’all unfollowed me for just asking you about it lmfao. it’s also been 2 weeks since your statement and you haven’t done anything? disappointing. #RIPTacoBell.”
Along with Daniel, a ton of people expressed their disappointment with the fast-food chain, with some calling for a boycott.
Others said that the fight for black lives isn’t a political issue and were confused by the firing given Taco Bell’s recent pledge to be a part of the solution.
Some have shared similar experiences they’ve faced, with one operating room nurse saying she left her job after she was told she couldn’t wear a mask that said, “My son deserves to live.”
A lot of people are also comparing this situation to backlash Starbucks faced last week when people learned that its employees were banned from wearing Black Lives Matter attire under its dress code policy. The coffee chain at the time, prohibited employees from wearing attire that advocates for a political, religious, or personal matter. After a flood of outrage, it walked back on that policy and promised to send out BLM t-shirts co-designed by the Starbucks Black Partner Network.
So with this incident at Taco Bell, people are finding a lot of these big company statements in support of Black Lives Matter hollow.
Taco Bell’s Latest Statement
After seeing the backlash this morning, Taco Bell issued another statement to more news outlets, essentially hitting the same notes it did before by saying it was disappointed.
“We take this very seriously; we have been working closely with our franchisee that operates this location to address the issue,” it said.
“Our Chief People Officer and Yum!’s Chief Diversity and Inclusion Officer spoke with Denzel last week to apologize and discuss the situation.”
“Our goal is to ensure our policies are inclusive and keep our team members and customers safe. While our policies at restaurants do not prohibit Team Members from wearing Black Lives Matter masks, we are working to clarify our mask policy so this doesn’t happen again.”
Still, people like Daniel think they should be more vocal. He told Insider that Taco Bell “posted two weeks ago that they were ‘going mute for a week’ to make changes, sort of the opposite of what any brand should be doing, and still have yet to do anything publicly. Whether they’re doing things privately, that’s fine, but this isn’t a time to be private. It’s great that they apologized, but what is being done about his firing? The manager?”
Charli D’Amelio’s Dunkin’ Partnership Proves Successful
- TikTok’s most-followed creator, Charli D’Amelio, partnered with the coffee chain Dunkin’ to add her go-to order to its menu for a limited time.
- A Dunkin’ official told TMZ that the chain sold hundreds of thousands of her signature drink, “The Charli,” within the first five days of launching. It also set a record for daily users on the Dunkin’ app the first day of the launch after seeing a 57% increase in app downloads.
- Dunkin’ even saw a 20% sales boost for all cold brews that day as well as a 45% surge the following day.
- This collaboration, along with musician Travis Scott’s partnership with McDonald’s, has many interested to see if and how more chains will use big names as marketing tools in the future.
Officials at Dunkin’ have finally given some insight into just how powerful its partnership with 16-year-old Charli D’Amelio has been for the coffee chain.
D’Amelio, of course, is TikTok’s most famous personality, and she recently teamed up with Dunkin’ to get her go-to coffee order on its menu for a limited time. The drink is called “The Charli,” a cold brew with whole milk and three pumps of caramel swirl.
It officially debuted in stores on Sept. 2. As part of the partnership, she also launched a contest with the chain. For that, the company invited her fans to post a picture on Instagram, recreating a memorable moment of Charli and her Dunkin’ drink using the hashtag #CharliXDunkinContest. Then, on Sept. 19, National Dance Day, five lucky winners were selected to join a virtual hang out with Charli.
View this post on Instagram
📣 Calling all Charli D’Amelio x Dunkin’ fans 📣 Want the chance to win a virtual call with the queen of cold brew herself – @charlidamelio? Keep reading… 👀 We’re giving five lucky winners the chance to win a virtual cold brew date with Charli D’Amelio. 🧡 ✨HOW IT WORKS✨ 1️⃣ Post a photo of yourself recreating an iconic Charli x Dunkin’ moment on Instagram 2️⃣ Use hashtag #CharliXDunkinContest and tag us @dunkin . *NO PURCH NEC. Open to 50 US/DC, 13+ (with parental permission if a minor). Ends 9/14/20 Rules: www.DunkinContest.com
It was probably fair to assume that the drink would be a success given Charli’s massive following and influence these days. She’s currently sitting at 88.4 million followers on TikTok alone. and the drink has been spotted all over the app, with fans, friends, and influencers trying it out themselves.
However, Drayton Martin, vice president of brand stewardship at Dunkin’, just confirmed to TMZ that the chain sold hundreds of thousands of the signature drink within the first five days of launch. Dunkin’ also set a record for daily users on its app the day her drink debuted after seeing a 57% increase in app downloads.
Apparently it wasn’t just “The Charli” that saw success. Dunkin’ also saw a 20% sales boost for all cold brews the first day as well as a 45% surge the next day.
Travis Scott’s McDonald’s Deal
These numbers are especially interesting to look at when acknowledging how lucrative Travis Scott’s limited edition collab with McDonald’s has proved to be. His partnership was for a $6 combo that included a Quarter Pounder with bacon and lettuce, fries, BBQ sauce, and a Sprite.
That launched on Sept. 9, and he also sold some exclusive Mcdonald’s themed merch on his website at the time.
Within days of the launch, several McDonald’s locations reported running out of ingredients to make the meals. In a memo sent to employees, McDonald’s said: “We’ve created a program that’s so compelling to our customers that it’s stretching our world-class supply chain; and if demand continues at these levels, more restaurants will break supply.”
Tons of people have been trying to get their hands on this meal. In fact, it even became a trend on TikTok to order it using a range of phrases. According to USA Today, McDonald’s even noted some of the various ways customers have been ordering the meal in their memo to employees. Some were part of marketing and social media materials for it, like the phrase “Say Cactus Jack sent me.”
Other variations include “It’s lit, sick mode,” “The Fornite guy burger,” or “You know why I’m here” which is often followed by customers playing Travis Scott’s “Sicko Mode.”
Eventually, McDonald’s said the promotion will continue through Oct. 4 as scheduled. However, starting Sept. 22, customers who want the meal have to order it through the McDonald’s app. So maybe that will intentionally slow sales, or perhaps downloads for that app soar as it did for Dunkin’ with D’Amelio’s help.
Ultimately, both collaborations have shown just how influential big names can be in the fast food and drink world. It’ll be interesting to see if and how chains will continue to use people with massive followings as advertising tools in the future.
Twitter to Investigate Auto-Crop Algorithm After Accusations of Racial Bias
- Twitter users believe they discovered a racial bias in an algorithm the platform uses to automatically select which part of an image it shows in a photo preview.
- Many argued that the auto-cropping tool showed a white bias after testing the theory with photos of Black and white people, cartoon characters, and even dogs.
- However, others who tested the theory generated results that did not support this idea. Regardless, most users admit that these experiments have their limitations and agree that the current results at least show that this is something worth looking into.
- The company released a statement saying it tested its system for bias in the past but admitted it needs to conduct further analysis of it. Online, Twitter employees seemed to welcome the public discourse and the company promised to share its results as well as further actions it may take.
Potential White Bias
Twitter responded to concerns over its automatic cropping algorithm Sunday after users believed they discovered a racial bias in the tool.
In 2018, Twitter began auto-cropping photos in its timeline previews to prevent them from taking up too much space in the main feed and to allow multiple photos to appear in the same tweet. To do this, the company uses several algorithmic tools that focus on the most important part of the picture, like faces or text.
However, users recently began to spot issues with the algorithm. The first person credited for highlighting a potential problem was PhD student Colin Madland. He made his discovery while highlighting a different racial bias he thinks he found on the video-conference company Zoom.
Madland tweeted that when his Black colleague uses a virtual background on Zoom, his head is erased. When he uploaded examples to show this happening to his Black colleague and not himself, he noticed that Twitter was only showing his own face in its preview.
Soon after, others followed up with more targetted experiments. Cryptographic and infrastructure engineer Tony Arcieri, for example, tweeted out two long images with Senate Majority Leader Mitch McConnel and Former President Barack Obama.
The two photos have the politicians stacked on top of each other in different orders but with white space in between them. The experiment showed that Twitter would focus on McConnell, no matter what order the photos were stacked in.
Another user found that the algorithm even focused on McConnell when two photos of Obama were present in a single stack.
I wonder what happens if we increase the number of Obamas. pic.twitter.com/sjrlxjTDSb— Jack Philipson (@Jack09philj) September 19, 2020
A similar white preference appeared in examples of Black and white men in suits, Simpsons characters Lenny and Carl, and even black and white dogs.
Examples That Don’t Support White Bias Theory
Others looking into this theory of a white bias found results that did not support the idea.
For example, one user found that photos of Obama were cropped for the preview over photos of Donald Trump.
Still, some researching the trends noted that these experiments do have their limitations and are likely influenced by tons of other factors. Some believe the algorithm recognized high profile figures or considers brightness and contrast, among other photo elements.
Twitter’s Chief Design Officer (CDO), Dantley Davis, even suggested that the choice of cropping sometimes takes brightness of the background into consideration.
However, ohers found examples that rejected that idea. Regardless, all these tests did a lot to convince people that there was something worth looking at here, including Davis, who has been experimenting himself.
He’s not alone in his research. In fact, plenty of other Twitter users have been going to great lengths to track their results as they try to study what is going on.
Twitter Promises to Investigate
On Sunday, a Twitter spokesperson eventually released a statement admitting that the company had work to do.
“Our team did test for bias before shipping the model and did not find evidence of racial or gender bias in our testing,” the company explained.
“But it’s clear from these examples that we’ve got more analysis to do. We’ll continue to share what we learn, what actions we take, and will open source our analysis so others can review and replicate.”
Davis also isn’t the only employee that has appeared to welcome all of this public discourse. The company’s Chief Technology Officer, Parag Argawal tweeted, “This is a very important question. To address it, we did analysis on our model when we shipped it, but needs continuous improvement. Love this public, open, and rigorous test — and eager to learn from this.”
See what others are saying; (The Next Web) (The Guardian) (Mashable)
Perfume Brand Apologizes for Replacing John Boyega in the Chinese Version of an Ad He Directed
- Jo Malone London, a perfume and candle brand, apologized to its global brand ambassador John Boyega after it reshot his personal advert without him for the Chinese market.
- Last year, Boyega conceived, starred in, and directed a commercial for the band, which showcased his friends and family and was shot in his diverse hometown on Peckham, London.
- Without Boyega’s knowledge, the company replicated the concept with Chinese actor Liu Haoran and did not feature a single Black person in the remake.
- After backlash, Jo Malone London apologized and said, “The concept for the film was based on John’s personal experiences and should not have been replicated.”
The perfume and candle brand Jo Malone London apologized to actor John Boyega after it replicated the personal advert he made for the company without him for the Chinese market.
In 2019, the brand named the Star Wars actor its first male global ambassador. Under the role, Boyega shot an advert for the company based on his roots and personal experiences.
The short film was called, “A London Gent,” and according to several reports, it was his creative concept and a project he directed. It showcased him enjoying time with his real-life friends and family in his diverse hometown of Peckham, London.
“There’s a mixture of things you see me do in the film, you see me in a professional environment on a film set, then with family and it’s about breaking free of the concept of ‘going back or returning to your roots’ but more about the roots existing with this new side of my life,” he said of the commercial last year in an interview with Women’s Wear Daily.
The commercial was well received and actually won Best Media Campaign at The Fragrance Foundation Awards this year. Still, the brand decided to essentially replicate the commercial for the Chinese market without Boyega’s knowledge or participation.
Instead of just using Boyega’s original ad, it replaced him with Chinese actor Liu Haoran, star of the hugely popular Detective Chinatown film franchise. Boyega’s friends and family were replaced as well, which means there was not a single Black person included in the Chinese ad.
Though it’s not totally identical, it’s clear the commercial reused the same concept –minus the diversity elements. It even replicates some specific scenes like one where the camera zooms into Boyega’s eye and another where he rides a horse while his friends ride bikes.
On top of all that, the Chinese ad is also called “A London Gent,” and according to The Hollywood Reporter, Boyega only found out about this after it was put on Twitter.
Boyega hasn’t officially commented on the issue, but he’s definitely aware of the backlash. He retweeted one user who shared his ad saying, “Now, this man needs to be properly compensated for the thievery! No apology is good enough.”
That article includes a statement from the brand which reads: “We deeply apologize for what, on our end, was a mistake in the local execution of the John Boyega campaign. John is a tremendous artist with great personal vision and direction. The concept for the film was based on John’s personal experiences and should not have been replicated.”
Joe Malone also apologized to Haoran, saying he was not involved in the conception of the Chinese ad.
“While we immediately took action and removed the local version of the campaign, we recognize that this was painful and that offense was caused,” it continued.
“We respect John, and support our partners and fans globally. We are taking this misstep very seriously and we are working together as a brand to do better moving forward.”
Boyega’s Past Experiences
This is not the first time Boyega has sparked discussions about racism in China and the entertainment industry. In 2015, when “Star Wars: The Force Awakens” was released, Boyega’s character was resized to be significantly smaller on the Chinese version of the movie poster.
In a recent GQ interview, Boyega also criticized Disney, saying nonwhite characters were pushed aside in the Star Wars franchise while white characters were given more nuance.
“What I would say to Disney is do not bring out a Black character, market them to be much more important in the franchise than they are and then have them pushed to the side. It’s not good. I’ll say it straight up,” he said at the time.
As for Jo Malone, it has pulled the Chinese advert, but it’s unclear if Boyega’s relationship with the brand will continue.