- More than 250 Facebook workers have signed a letter written by fellow employees opposing the company’s decision to let politicians post content that includes false information.
- The letter represents a significant shift for Facebook, where employees have remained relatively quiet in public about internal problems, even as workers at other tech companies have recently held protests over a number of issues.
- The letter was praised by Sen. Elizabeth Warren and Rep. Alexandria Ocasio-Cortez, both of whom have been vocal critics of the policy.
- Separately, a man in California filed to run for governor just so he could run fake ads.
Facebook Employee Letter
Facebook employees have written a letter to CEO Mark Zuckerberg and other top executives in protest of the platform’s new rule that allows politicians to post anything they want, including false information.
According to The New York Times, which obtained a copy of the letter Monday, the message has been posted for two weeks on Facebook Workplace, the company’s internal communication board for employees.
Several sources who spoke on the condition of anonymity told the Times that more than 250 employees have signed the message.
In the letter, the employees say that Facebook is a place of free expression, but they are worried that the policy would undo all the work they have done since the 2016 election to fight misinformation.
“Free speech and paid speech are not the same thing,” the workers wrote. “Our current policies on fact checking people in political office, or those running for office, are a threat to what FB stands for.”
“We strongly object to this policy as it stands. It doesn’t protect voices, but instead allows politicians to weaponize our platform by targeting people who believe that content posted by political figures is trustworthy.”
The employees go on to say they believe the policy has the potential to “increase distrust in our platform” and that it “communicates that we are OK profiting from deliberate misinformation campaigns by those in or seeking positions of power.”
They continue that the policy could “undo integrity product work” that teams had done to prepare for the 2020 election, adding, “this policy has the potential to continue to cause harm in coming elections around the world.”
The letter then outlines six proposals for improvement, such as holding all ads to the same standard, restricting political ads from being targeted to custom audiences, observing election silence periods, setting joint ad spending caps for both politicians and Political Action Committees (PACs), and other policies aimed at generally making Facebook’s policies for political ads clearer.
The Facebook employees close the letter saying they want to have an open dialogue and see actual change, and that they “look forward to working towards solutions together.”
A First for Facebook
The letter represents a significant change for Facebook for a number of reasons.
First of all, it shows that even some of the people who work at Facebook are opposed to the company’s political speech policy— and so much so that they are willing to speak out.
That in of itself is big because internal resistance at Facebook is quite uncommon.
Facebook has not usually been included in the recent wave of internal revolts and protests at other big tech companies, like Google, Amazon, and Microsoft, where employees have held mass protests against their companies’ impact on climate change, sexual harassment policies, and contracts with military and law enforcement bodies.
Notably, Amazon CEO Jeff Bezos announced that he would accelerate the company’s climate goals in September. The move came after Amazon workers, who for years had pressured Bezos to do more to address the company’s carbon footprint, planned a 1,700 worker walkout.
But Facebook simply has not engaged in the same kind of initiatives, at least publicly.
Facebook is well known for having a strong sense of mission and a tight-knit corporate culture among its rank and file employees. As a result, dissatisfaction among employees is rarely put in public view.
As VICE points out, most of the time Facebook employees have engaged in activism, it is “tacked onto activist movements at other companies.”
For example, in May 2018, Facebook workers joined over 1,000 Google employees in staging a sit-in to protest retaliation against employee activism.
Now, many experts are saying that the fact that Facebook employees have written this letter and that others have signed it could signal a big change for Facebook and its culture.
Especially because with sticky situations like this, there is always the fear among employees of their company retaliating against them.
Politicians Response to Policy
The letter and the risk that employees who support it are taking has not gone unnoticed.
Politicians like Rep. Alexandria Ocasio-Cortez (D-NY) applauded the Facebook employees’ efforts.
“Courageous workers at Facebook are now standing up to the corporation’s leadership, challenging Zuckerberg’s disturbing policy on allowing paid, targeted disinformation ads in the 2020 election,” she wrote on Twitter.
Several senators also chimed in, including 2020 presidential candidate Sen. Elizabeth Warren (D-MA).
“Facebook’s own employees know just how dangerous their policy allowing politicians to lie in political ads will be for our democracy,” Warren tweeted. “Mark Zuckerberg should listen to them—and I applaud their brave efforts to hold their own company accountable.”
Both Ocasio-Cortez and Warren have been arguably some of the most vocal critics of the new Facebook policy.
A few weeks ago Warren ran a fake ad that said Zuckerberg had endorsed Trump in the 2020 election.
The ad later went on the explain that this is not true, but added, “What Zuckerberg *has* done is given Donald Trump free rein to lie on his platform — and then to pay Facebook gobs of money to push out their lies to American voters.”
Similarly, last week, a clip of Ocasio-Cortez questioning Zuckerberg about the policy at a Congressional hearing went viral.
“Could I run ads targeting Republicans in primaries saying that they voted for the Green New Deal?” the Congresswoman asked, referring to her sweeping plan to address climate change that has been largely opposed by Republicans.
“Congresswoman, I don’t know the answer to that off the top of my head,” Zuckerberg responded. “I think probably?”
An Unusual Political Move
Days later, a PAC run by Adriel Hampton, a political activist who runs a marketing firm in San Francisco, tested Ocasio-Cortez’s question by running an ad that spliced together audio clips of Sen. Lindsey Graham (R-SC) so it sounded like he was saying he supported the Green New Deal.
Facebook later said that it had removed the ad, most likely due to the fact that PACs and independent organizations are not individual politicians, so the policy exempting political figures does not apply to them.
But that did not stop Hampton, who on Monday formally registered as a candidate for governor of California just so he can run false Facebook ads.
“The genesis of this campaign is social media regulation and to ensure there is not an exemption in fact-checking specifically for politicians like Donald Trump who like to lie online,” Hampton told CNN.
“I think social media is incredibly powerful,” he continued. “I believe that Facebook has the power to shift elections.”
Facebook, for its part, responded to the letter in a statement to the media.
“Facebook’s culture is built on openness, so we appreciate our employees voicing their thoughts on this important topic,” a Facebook spokesperson said. “We remain committed to not censoring political speech, and will continue exploring additional steps we can take to bring increased transparency to political ads.”
See what others are saying: (The New York Times) (VICE) (Business Insider)
Misinformation Makes Up 20% of Top Search Results For Current Events on TikTok, New Research Finds
According to the report, the app “is consistently feeding millions of young users health misinformation, including some claims that could be dangerous to users’ health.”
Misinformation Thrives on TikTok
As TikTok becomes Gen Z’s favorite search engine, new research by journalism and tech group NewsGuard found that the video app frequently suggests misinformation to users searching for news-related topics.
NewsGuard used TikTok’s search bar to look up trending news subjects like the 2020 election, COVID-19, the invasion of Ukraine, the upcoming midterms, abortion, school shootings, and more. It analyzed 540 videos based on the top 20 results from 27 subject searches, finding false or misleading claims in 105 of those posts.
In other words, roughly 20% of the results contained misinformation.
Some of NewsGuard’s searches contained neutral phrases and words like “2022 election” or “mRNA vaccine,” while others were loaded with more controversial language like “January 6 FBI” or “Uvalde TX conspiracy.” In many cases, those controversial phrases were suggested by TikTok’s own search bar.
The researchers noted that, for example, during a search on climate change, “climate change debunked” showed up. While looking up COVID-19 vaccines, searches for “covid vaccine injury” or “covid vaccine exposed” were recommended.
Dangerous Results Regarding Health and More
The consequences of some of the false claims made in these videos can be severe. NewsGuard wrote in its report that the search engine “is consistently feeding millions of young users health misinformation, including some claims that could be dangerous to users’ health.”
Among the hoards of hazardous health claims were videos falsely suggesting that COVID-19 vaccines are toxic and cause permanent damage to organs. The report found that there are still several videos touting the anti-parasite hydroxychloroquine as a cure-all remedy, not just for COVID, but for any illness.
Searches regarding herbal abortions were particularly troublesome. While certain phrases like “mugwort abortion” were blocked, the researchers found several ways around this that lead to multiple videos touting debunked DIY abortion remedies that are not only proven to be ineffective, but can also pose serious health risks.
NewsGuard claimed that the social media app vowed to remove this content in July, but “two months later, herbal abortion content continues to be easily accessible on the platform.”
Other standard forms of conspiracy fodder also occupied space in top search results, including claims that the Uvalde school shooting was planned and that the 2020 presidential election was stolen.
TikTok’s Search Engine Vs. Google
As part of its research, NewsGuard compared TikTok’s search results and suggestions with Google and found that, by comparison, the latter “provided higher-quality and less-polarizing results, with far less misinformation.”
“For example, searching ‘covid vaccine’ on Google prompted ‘walk-in covid vaccine,’ ‘which covid vaccine is best,’ and ‘types of covid vaccines,’” NewsGuard wrote. “None of these terms was suggested by TikTok.”
This is significant because recent reports show that young Internet users have increasingly turned to TikTok as a search engine over Google. While this might elicit safe results for pasta recipes and DIY tutorials, for people searching for current affairs, there could be significant consequences.
NewsGuard said that it flagged six videos containing misinformation to TikTok, and the social media app ended up taking those posts down. In a statement to Mashable, the company pledged to fight against misinformation on its platform.
“Our Community Guidelines make clear that we do not allow harmful misinformation, including medical misinformation, and we will remove it from the platform,” the statement said. “We partner with credible voices to elevate authoritative content on topics related to public health, and partner with independent fact-checkers who help us to assess the accuracy of content.”
Over 70 TikTok Creators Boycott Amazon as Workers Protest Conditions and Pay
As the company fends off pressure on both fronts, the Amazon Labor Union continues to back election petitions around the country including one filed Tuesday in upstate New York.
Gen Z Goes to War With Amazon
More than 70 big TikTok creators have pledged not to work with Amazon until it gives in to union workers’ demands, including calls for higher pay, safer working conditions, and increased paid time off.
Twenty-year-old TikToker Elise Joshi, who serves as deputy executive director for the advocacy group organizing the boycott, Gen Z for Change, posted an open letter on Twitter Tuesday.
“Dear Amazon.com,” it reads, “We are a coalition of over 70 TikTok creators with a combined following of 51 million people. Today, August 16th, 2022, we are joining together in solidarity with Amazon workers and union organizers through our People Over Prime Pledge.”
Amazon has refused to recognize the Amazon Labor Union (ALU) since workers voted to unionize at a Staten Island warehouse in April, and it has resisted collective bargaining negotiations.
Although the ALU is not involved in the boycott, its co-founder and interim President Chris Smalls expressed support for it in a statement to The Washington Post, saying, “It’s a good fight to take on because Amazon definitely is afraid of how we used TikTok during our campaigns.”
While the ALU posts videos on TikTok to drum up popular support for the labor movement, Amazon has sought to win large influencers over to its side. In 2017, it launched the Amazon Influencer Program, which offered influencers the opportunity to earn revenue by recommending products in personalized Amazon storefronts.
Last May, the company flew over a dozen Instagram, YouTube, and TikTok stars to a luxurious resort in Mexico.
Emily Rayna Shaw, a TikTok creator with 5.4 million followers who has partnered with Amazon in the past, is participating in the boycott.
“I think their method of offering influencers life-changing payouts to make them feel as if they need to work with them while also refusing to pay their workers behind the scenes is extremely wrong,” she told The Post.
“As an influencer, it’s important to choose the right companies to work with,” said Jackie James, a 19-year-old TikTok creator with 3.4 million followers, who told the outlet she will cease doing deals with Amazon until it changes its ways.
The ALU is demanding that Amazon bump its minimum wage to $30 per hour and stop its union-busting activities.
Slogging Through the ‘Suffocating’ Heat
Amazon is also facing challenges from workers themselves, with some walking out this week at its largest air hub in California, where company-branded planes transport packages to warehouses across the country.
They are asking for the base pay rate to be raised from $17 per hour to $22 per hour.
A group organizing the work stoppage under the name Inland Empire Amazon Workers United said in a statement that over 150 workers participated, but Amazon countered that the true number was only 74.
The Warehouse Worker Resource Center counted 900 workers who signed a petition demanding pay raises.
Inland Empire Amazon Workers United has complained about the “suffocating” heat in the facility, saying that temperatures at the San Bernardino airport reached 95 degrees Fahrenheit or higher for 24 days last month.
Amazon spokesperson Paul Flaningan, however, claimed to CNBC that the temperature never surpassed 77 degrees and said the company respects its workers’ right to voice their opinions.
On Tuesday, the ALU backed another warehouse’s decision to file a petition for a union election in upstate New York, roughly 10 miles outside Albany.
The National Labor Relations Board requires signatures from 30% of employees to trigger an election.
See what others are Saying: (The Washington Post (CNBC) (Associated Press)
Twitter Roasts Tim Hortons for Offering Coffee and Donut to Settle Lawsuit for Spying on Customers
The company allegedly tracked app users’ movements 24/7 to determine when they visited a competitor, a major sports venue, or their home or workplace.
A Not So Tasty Compensation
Social media users ridiculed Canadian fast food chain Tim Hortons over the weekend for a leaked email in which it offered to compensate customers whom it allegedly spied on by giving them a free beverage and pastry.
Twitter user James McLeod posted pictures of the email Friday, which was sent to affected users of the company’s app.
“You are receiving this email in connection with a proposed settlement, subject to Court approval, of a national class action lawsuit involving the Tim Hortons app and the collection of geolocation data between April 1, 2019 and September 30, 2020,” it read.
“As part of the proposed settlement agreement, eligible app users will receive a free hot beverage and a free baked good,” it continued. “Distribution details will be provided following approval, in the event that the court approves the settlement.”
The email specified that the free beverage would have a retail value of $6.19 (CAD) plus tax, and the free baked good would be $2.39 (CAD).
In a statement to Vice, Tim Hortons said the settlement is not admission of any wrongdoing and that the allegations in the lawsuits have not been proven in court.
“Add to this the fact that the coffee is absolutely abysmal and it becomes even more hilarious,” one person tweeted amid a flurry of criticism toward the company.
Another added, “Do you think the donut will have the good sprinkles or the bad sprinkles?”
‘Vast Amounts’ of Data Collected Illegally
Suspicion that Tim Hortons had violated its customers’ privacy began in 2020 when a reporter from the National Post found that the company’s app had tracked their location over 2,700 times in under five months.
Last Month, Canadian authorities wrapped up an investigation into the matter, finding that Tim Hortons tracked and recorded the movements of people who downloaded its app every few minutes of every day, even when the app wasn’t open.
Although the app requested permission to access geolocation data, authorities concluded that it misled users to believe it would only gather data while the app was open.
Using “vast amounts” of geolocation data, the company inferred where users lived, where they worked and whether they were traveling, according to investigators.
It even allegedly generated an “event” anytime a user entered or exited a Tim Hortons competitor, a major sports venue, or their home or workplace.
The investigation found that the company continued gathering data for a year even despite having shelved plans to use it for targeted advertising.
The company, which has committed to deleting all geolocation data on group members, said in a statement that it only used the data in a limited way, such as to analyze user trends.