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Weight Watchers’ Kids App Draws Backlash From Parents and Nutritionists

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  • Weight Watchers recently introduced a new app called Kurbo, which is aimed at helping adolescents between the ages of 8-17 lose weight.
  • Some are happy to see the company create an easy to use app for the millions of children struggling with their weight. 
  • But many parents and nutritionists worry that the app could promote unhealthy relationships with food and worsen or create body image issues and eating disorders. 

WW Launches Kurbo 

More than 80,000 people have signed a Change.org petition calling for Weight Watchers to remove its new weight loss app aimed at children.

Weight Watchers, which now calls itself WW, introduced a new app called Kurbo last week, saying the program is designed “to help kids and teens ages 8-17 reach a healthier weight,” according to a WW press release.

In 2018, WW acquired the nutrition app, which is based on Stanford University’s pediatric obesity program and “30 years of clinical nutrition and behavior change research,” according to the app’s website. 

After purchasing Kurbo, WW spent about a year developing it, adding in features like breathing-exercise instructions, a Snapchat-inspired interface, and multi-day streaks to encourage daily activity.

Source: CNBC

Users in the U.S. can download the free app, add in their height, weight, age, and health goals, and begin logging in what they eat. In their statement announcing the program, WW explained that Kurbo uses the “Traffic Light System” to guide adolescents towards healthy food choices. 

“Kids and teens are encouraged to eat more of the healthy “green light” foods (such as fruits and veggies), be mindful of portions of “yellow light” foods (such as lean protein, whole grains and dairy) and gradually reduce but still include consumption of “red light” foods (such as sugary drinks and treats),” the statement reads. 

Users can also consult with a personal coach through the app for a fee, starting at $69 a month. This gives them access to 15-minute video chat sessions with Kurbo coaches every week. 

Prices of Kurbo coaching listed on their website.

Kurbo says their coaches are “specially-trained, Kurbo-certified and come from a diverse range of professional backgrounds including counseling, fitness and nutrition-related fields.” 

The company also claims that its mission is to help kids build long-lasting healthy habits. 

“According to recent reports from the World Health Organization, childhood obesity is one of the most serious public health challenges of the 21st century. This is a global public health crisis that needs to be addressed at scale,” Joanna Strober, co-founder of Kurbo, said in a statement released by WW. 

“As a mom whose son struggled with his weight at a young age, I can personally attest to the importance and significance of having a solution like Kurbo by WW, which is inherently designed to be simple, fun and effective.”

Concerns Raised 

Fans of WW are supportive of the app, saying they hope the company can transform the lives of children the way it has for so many adults. Others point out that millions of young people struggle with their weight, so it is important to have easily accessible tools to help with weight loss.

About 13.7 million U.S. children between 2-19-year-old are obese, according to the Centers for Disease Control and Prevention. However, the CDC uses data based on body mass index (BMI), a measurement based on weight and height that many health professionals have slammed as arbitrary and inaccurate. 

Despite some support, many parents and nutritionists are concerned that Kurbo can create unhealthy relationships with food at a highly impressionable time in a child’s life. In fact, some studies suggest that childhood weight loss efforts can lead to or worsen eating disorders and body image issues. 

Critics have also expressed concerns about specific points on the app, including the success stories section which shows before and after photos of children as young as eight, along with their weight loss totals and testimonials. 

“Looking at before and after pictures of kids who have lost weight is absolutely something that could lead to children to feel horrible about themselves and it really is a form of body shaming,” Keri Glassman, a New York City-based registered dietitian told Good Morning America. 

“They could have created an app for children that promoted healthy eating and healthy lifestyle and good health education and information and help children boost confidence,” she said. “But I feel like the way this app was built is so similar to Weight Watchers, and just geared completely towards weight loss, weight loss, weight loss.”

Others have criticized the goals section on the app, which includes the options: eat healthier, lose weight, make parents happy, get stronger and fitter, have more energy, boost my confidence, or feel better in my clothes. 

Source: CNBC

Kurbo has stressed that the app is meant to be a “family-based-approach,” but many say that working to lose weight to satisfy family members can be damaging and parents handing their child this app can make them feel like something is wrong with them. 

Nutritionists have also criticized the coaches, who they argue are not health-care experts. Based on staff descriptions on the app’s website, the trained experts include people with degrees in economics, tourism management, and communications.

However, WW responded to this with WW’s Chief Scientific Officer Gary Foster telling CNBC: “If we want to live our purpose of making wellness accessible to all and doing it outside an academic medical center, we’re not going to be able to hire pediatricians, dietitians, exercise physiologists and psychologists.”

“What we do well is take science and scale it, measure the impact to make sure we’re living up to our purpose.”

WW was likely expecting some backlash over the app, but still, many are sharing the petition that calls for its removal to spread awareness about the concerns. Holly Stallcup, the woman who started the petition told GMA that she is recovering from an eating disorder herself.

“The story that you are hearing over and over again is all of us who started struggling at the age that this app is targeted for saying it was already bad enough without an app,” she said. 

“If we had had this app in our hands to literally log every bite of food to eat, we know that some of us would have actually died from our diseases because it would have so enabled our unhealthy, mentally ill thinking.”

The petition quickly spread online and has even been shared by Good Place actress Jamella Jamil, a vocal advocate for body positivity.

Christy Harrison, a registered dietitian who specializes in helping people recover from disordered eating, penned an opinion piece in The New York Times warning parents not to let their children use this app, or other similar weight loss programs.

“Our society is unfair and cruel to people who are in larger bodies, so I can empathize with parents who might believe their child needs to lose weight, and with any child who wants to,” she wrote. “Unfortunately, attempts to shrink a child’s body are likely to be both ineffective and harmful to physical and mental health.”

“If we truly want to help children be the healthiest and happiest people they can be, we need to stop putting them on diets of any kind, which are likely to worsen their overall well-being. Instead, we need to start teaching them to trust their own inner wisdom about food. And we need to help them make peace with their bodies, at any size,” she added

See what others are saying: (Time) (CNBC) (Good Morning America)


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Uber Forks Over $19 Million in Fine for Misleading Australian Riders

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The penalty is just the latest in a string of lawsuits going back years.


Uber Gets Fined

Uber has agreed to pay a $19 million fine after being sued by the Australian Competition and Consumer Commission for making false or misleading statements in its app.

The first offense stems from a company policy that allows users to cancel their ride at no cost up to five minutes after the driver has accepted the trip. Despite the terms, between at least December 2017 and September 2021, over two million Australians who wanted to cancel their ride were nevertheless warned that they may be charged a small fee for doing so.

Uber said in a statement that almost all of those users decided to cancel their trips despite the warnings.

The cancellation message has since been changed to: “You won’t be charged a cancellation fee.”

The second offense, occurring between June 2018 and August 2020, involved the company showing customers in Sydney inflated estimates of taxi fares on the app.

The commission said that Uber did not ensure the algorithm used to calculate the prices was accurate, leading to actual fares almost always being higher than estimated ones.

The taxi fare feature was removed in August 2020.

A Troubled Legal History

Uber has been sued for misleading its users or unfairly charging customers in the past.

In 2016, the company paid California-based prosecutors up to $25 million for misleading riders about the safety of its service.

An investigation at the time found that at least 25 of Uber’s approved drivers had serious criminal convictions including identity theft, burglary, child sex offenses and even one murder charge, despite background checks.

In 2017, the company also settled a lawsuit by the Federal Trade Commission (FTC) for $20 million after it misled drivers about how much money they could earn.

In November 2021, the Justice Department sued the company for allegedly charging disabled customers a wait-time fee even though they needed more time to get in the car, then refused to refund them.

Later the same month, a class-action lawsuit in New York alleged that Uber charged riders a final price higher than the upfront price listed when they ordered the ride.

See what others are saying: (ABC) (NASDAQ) (Los Angeles Times)

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Report Finds That Instagram Promotes Pro-Eating Disorder Content to 20 Million Users, Including Children

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According to the study, even users hoping to recover were given eating disorder content because they were “still in Instagram’s algorithmically curated bubble.”


Instagram Promotes Eating Disorder Content

Instagram promotes pro-eating disorder content to millions of its users, including children as young as nine-years-old, according to a Thursday report from the child advocacy non-profit group Fairplay.

The report, titled “Designing for Disorder: Instagram’s Pro-eating Disorder Bubble,” studied what it called an eating disorder “bubble,” which consisted of nearly 90,000 accounts that reached 20 million unique users. The average age of the bubble was 19, but researchers found users aged nine- and 10-years-old that followed three or more of these accounts. Roughly one-third of those in the bubble were underage. 

According to Fairplay, Instagram’s parent company Meta derives $2 million in revenue a year from the bubble and another $228 million from those who follow it. 

“In addition to being profitable, this bubble is also undeniably harmful,” the report said. “Algorithms are profiling children and teens to serve them images, memes and videos encouraging restrictive diets and extreme weight loss.”

“Meta’s pro-eating disorder bubble is not an isolated incident nor an awful accident,” it continued. “Rather it is an example of how, without appropriate checks and balances, Meta systematically puts profit ahead of young people’s safety and wellbeing.”

Researchers identified the bubble by first looking at 153 seed accounts with over 1,000 followers that posted content celebrating eating disorders. Some used phrases like “thinspiration” or other slang terms like “ana” and “mia” to refer to specific eating disorders. Others included an underweight body mass index in their bios. 

Those seed accounts alone had roughly 2.3 million collective followers, 1.6 million of which were unique. Of those unique users, researchers looked at how many seed accounts each followed to determine that nearly 90,000 accounts were part of the eating disorder bubble. Those accounts totaled over 28 million followers, 20 million of which were unique.

These pages posted content ranging from memes and photos of extreme thinness to screenshots of progress on calorie counting apps. One user said they were on their third day of eating just 300 calories. 

Others, including children under the age of 13, put their current weights and goal weights in their account bios. Some wrote that they “hate food” or were “starving for perfection.”

Content’s Impact on Children

Fairplay claimed that many of those in the bubble wanted to recover but were essentially trapped in Instagram’s algorithm. 

“Many of the biographies of users in the bubble talk about wanting to or being in recovery, wanting to get ‘better’, to ‘heal’ or being aware of how unwell they were,” the report said. “However, these users are still in Instagram’s algorithmically curated bubble. They will still be feeding content from other accounts in the bubble, including the seed accounts, that normalizes, glamorizes or promotes eating disorders.”

The report also showcased the firsthand account of a 17-year-old eating disorder survivor and activist identified as Kelsey. Kelsey wrote that it was impossible to “imagine a time when the app didn’t have the sort of content that promotes disordered eating behavior.” 

“I felt like my feed was always pushed towards this sort of content from the moment I opened my account,” Kelsey continued.

“That type of content at one point even got so normalized that prominent figures such as the Kardashians and other female and male influencers were openly promoting weight loss supplements and diet suppressors in order to help lose weight.”

Kelsey said Instagram delivered that content without any relevant searches, but posts about body positivity needed to be actively sought out. 

The report concluded by arguing that there needs to be legislation that regulates platforms like Instagram by requiring them to prioritize user safety, particularly for children.

Meta and Instagram have long been accused of disregarding child safety. Last year, a whistleblower unveiled documents that revealed the company knew of the harm it posed to young people, specifically regarding body image. A Meta spokesperson told The Hill that they were unable to address the most recent allegations in Fairplay’s report.

“We’re not able to fully address this report because the authors declined to share it with us, but reports like this often misunderstand that completely removing content related to peoples’ journeys with or recovery from eating disorders can exacerbate difficult moments and cut people off from community,” the spokesperson said.

See what others are saying: (The Hill) (CNet)

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Etsy Sellers Strike Amid Increased Transaction Fees and Mandatory Offsite Advertising

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“What began as an experiment in marketplace democracy has come to resemble a dictatorial relationship between a faceless tech empire and millions of exploited, majority-women craftspeople,” an Etsy seller wrote in a petition. 


Thousands of Etsy Sellers Shut Down Shops

Roughly 15,000 Etsy sellers are closing up their online shops starting Monday in protest of several grievances they have with the platform, including a new fee increase.

Starting on Monday, transaction fees are getting boosted from 5% to 6.5% on the platform. CEO Josh Silverman sent a memo claiming that this hike will allow the company to “make significant investments in marketing, seller tools, and creating a world-class customer experience,” but sellers have been frustrated by the change. 

“Etsy’s last fee increase was in July 2018. If this new one goes through, our basic fees to use the platform will have more than doubled in less than four years,” seller Kristi Cassidy wrote in a petition calling for a strike. As of Monday morning, over 50,000 Etsy sellers, customers, and employees had signed the petition.

“These basic fees do not include additional fees for Offsite ads – which started during the first wave of the pandemic,” Cassidy continued. 

Offsite ads allow Etsy to advertise sellers’ products on other websites like Google. Sellers who make over $10,000 a year reportedly have no way of opting out of the program and Etsy takes at least 12% of sales generated through the promotions. 

“Etsy fees are an unpredictable expense that can take more than 20% of each transaction,” Cassidy wrote. “We have no control over how these ads are administered, or how much of our money is spent.”

Etsy became a pandemic success story as online shopping rose amid lockdowns. Many turned to the platform to purchase masks and other goods, prompting its stock, sales, and number of sellers to rise. 

“It’s really obnoxious to tell us sellers, ‘Hey, we made record profits last year and we’re gonna celebrate by raising your fees a whole bunch,’” Bella Stander, a maps and guidebooks publisher who sells on Etsy, told the Wall Street Journal.  

What Etsy Sellers Are Demanding

Currently, there are over five million sellers on Etsy. Cassidy hopes that if enough of them unite, the company will have to respond. 

“As individual crafters, makers and small businesspeople, we may be easy for a giant corporation like Etsy to take advantage of,” she wrote. “But as an organized front of people, determined to use our diverse skills and boundless creativity to win ourselves a fairer deal, Etsy won’t have such an easy time shoving us around.”

In the petition’s list of demands, it asks that Etsy cancel the transaction fee increase, allow sellers to opt out of offsite ads, and provide a transparent plan to crack down on resellers who take up space on the platform.

It also demanded that Etsy end its “Star Seller Program,” which impacts how sellers can interact with their buyers.

“Etsy was founded with a vision of ‘keeping commerce human’ by ‘democratizing access to entrepreneurship.’ As a result, people who have been marginalized in traditional retail economies — women, people of color, LGBTQ people, neurodivergent people, etc. — make up a significant proportion of Etsy’s sellers,” Cassidy wrote.

“But as Etsy has strayed further and further from its founding vision over the years, what began as an experiment in marketplace democracy has come to resemble a dictatorial relationship between a faceless tech empire and millions of exploited, majority-women craftspeople.”

In a statement to Yahoo Finance, an Etsy spokesperson claimed that sellers were the company’s “top priority.”

“We are always receptive to seller feedback and, in fact, the new fee structure will enable us to increase our investments in areas outlined in the petition, including marketing, customer support, and removing listings that don’t meet our policies,” the spokesperson said. “We are committed to providing great value for our 5.3 million sellers so they are able to grow their businesses while keeping Etsy a beloved, trusted, and thriving marketplace.”

The strike was a trending topic on Twitter Monday morning. Many sellers took to the social media site to pledge their support to the movement. 

Many sellers are urging buyers to refrain from using the site for the remainder of the week, which is how long the protest is currently scheduled to last.

See what others are saying: (The Wall Street Journal) (Yahoo Finance) (TechCrunch)

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