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Starbucks Apologizes After Barista in Arizona Asked Police Officers to Leave

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  • On Thursday, a Starbucks barista in Tempe, Arizona asked six Tempe police officers to leave the location after a customer told an employee that they “did not feel safe” in the cops’ presence.
  • The Tempe Officer Association, an organization that works to connect the Tempe community with law enforcement, tweeted about the incident and it went viral. 
  • Starbucks issued an apology and officials met with Tempe Police on Monday.  
  • Social media had mixed reactions, some calling for a Starbucks boycott and others agreeing with the barista’s decision.  

The Incident 

A Starbucks executive flew to Tempe, Arizona to meet with the city’s police department and discuss an incident from Thursday, where a barista asked six police officers to leave the coffee shop because a customer said they “did not feel safe” with the officers there.  

The Tempe Officers Association, an organization that works to connect the Tempe community with law enforcement, tweeted about the incident on Friday. The thread of tweets, which included a cartoon mocking the Starbucks logo, explained that the six officers had paid for their drinks and were waiting for them when they were approached by a barista. The cops were told that a customer “did not feel safe” with the officers there and they were asked to move or leave the shop.  

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A spokesperson from Starbucks, Reggie Borges, responded to the tweets and explained in a statement that the company was still gathering details about the situation. 

“We have a deep respect for the Tempe Police and their service to the community,” Borges stated.

“We’ve reached out to the Tempe Police Department and Tempe Officers Association to better understand what happened and apologize. We want everyone in our stores to feel welcomed and the incident described is not indicative of what we want any of our customers to feel in our stores,” he added.

Responses From Police and Starbucks 

Following Starbucks’ response, the Tempe Police Department tweeted out its own statement. In it, they explained that they had already contacted Starbucks’ Corporate Office, but hope it “was an isolated incident between one community member and a single employee rather than an entire organization.”

Starbucks spoke out again on Saturday, this time apologizing to the Tempe police in a letter from the Executive Vice President of Starbucks, Rossann Williams. 

“On behalf of Starbucks, I want to sincerely apologize to you all for the experience that six of your officers had in our store on July 4,” Williams wrote. “At Starbucks, we have deep appreciation for your department and the officers who serve the Tempe community. Our partners rely on your service and welcome your presence, which keeps our stores and the community a safe and welcoming place.”

“What occurred in our store on July 4 is never the experience your officers or any customer should have, and at Starbucks, we are already taking the necessary steps to ensure this doesn’t happen again in the future,”  she added. 

The letter was updated on Sunday to say that Williams decided to fly to Tempe that evening in order to address all concerns in person. 

Tempe Police Chief, Sylvia Moir, responded to Williams’ letter by retweeting it from her own personal account, along with a caption explaining that conflicts can be resolved with dialogue.

On Sunday, the president of the Tempe Officer Association, Rob Ferraro, responded to the incident and went on Fox News. During the interview, he explained that the department did not hold any grudges or hard feelings against Starbucks, all they wanted is for the public to respect the officers and feel safe around them. 

“In our country, we’re very fortunate that there’s a growing trend towards inclusiveness and reducing intolerance,” Ferraro said. “And so whether you’re defined by your race, religion, sex, creed, the focus should be on the individual. And that same level of respect should be afforded to police officers and military.” 

“Starbucks has been a partner with us. They host our discussion with law enforcement so we want those things to continue,” he added. “We’re not asking for a boycott of Starbucks, and we don’t want the employee fired, so we want to make sure that’s known. I’m a customer at Starbucks…and I’ll remain one. But hopefully, this is a learning opportunity and we can move forward and connect to our community. And hopefully, people will feel safe around law enforcement because that’s why we got into this job.” 

Other Reactions

In addition to all the responses from different officials, social media users shared mixed reactions online.

Many were very angry at the barista for asking the officers to leave and questioned why someone would be uncomfortable around police in the first place. 

Others agreed with the customer and said they understood why someone may have felt unsafe in a situation like that.

According to local reports, Williams met with the Tempe police chief Sunday and again Monday. However, there is no confirmation about what was discussed or if the barista involved will face any punishment.

See what others are saying: (Reuters) (Fox News) (AZ Central)

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Lincoln College to Close for Good After COVID and Ransomware Attack Ruin Finances

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Last year, 1,043 schools in the U.S. were the victim of ransomware attacks, including 26 colleges or universities, according to an analysis by Emsisoft.


One of the Only Historically Black Colleges in the Midwest Goes Down

After 157 years of educating mostly Black students in Illinois, Lincoln College will close its doors for good on Friday.

The college made the announcement last month, citing financial troubles caused by the coronavirus pandemic and a ransomware attack in December.

Enrollment dropped during the pandemic and the administration had to make costly investments in technology and campus safety measures, according to a statement from the school.

A shrinking endowment put additional pressure on the college’s budget.

The ransomware attack, which the college has said originated from Iran, thwarted admissions activities and hindered access to all institutional data. Systems for recruitment, retention, and fundraising were completely inoperable at a time when the administration needed them most.

In March, the college paid the ransom, which it has said amounted to less than $100,000. But according to Lincoln’s statement, subsequent projections showed enrollment shortfalls so significant the college would need a transformational donation or partnership to make it beyond the present semester.

The college put out a request for $50 million in a last-ditch effort to save itself, but no one came forward to provide it.

A GoFundMe aiming to raise $20 million for the college only collected $2,452 as of Tuesday.

Students and Employees Give a Bittersweet Goodbye

“The loss of history, careers, and a community of students and alumni is immense,” David Gerlach, the college’s president, said in a statement.

Lincoln counts nearly 1,000 enrolled students, and those who did not graduate this spring will leave the institution without degrees.

Gerlach has said that 22 colleges have worked with Lincoln to accept the remaining students, including their credits, tuition prices, and residency requirements.

“I was shocked and saddened by that news because of me being a freshman, so now I have to find someplace for me to go,” one student told WMBD News after the closure was announced.

When a group of students confronted Gerlach at his office about the closure, he responded with an emotional speech.

“I have been fighting hard to save this place,” he said. “But resources are resources. We’ve done everything we possibly could.”

On April 30, alumni were invited back to the campus to revisit the highlights of their college years before the institution closed.

On Saturday, the college held its final graduation ceremony, where over 200 students accepted their diplomas and Quentin Brackenridge performed the Lincoln Alma Mater.

Last year, 1,043 schools in the U.S. were the victim of ransomware attacks, including 26 colleges or universities, according to an analysis by Emsisoft.

See what others are saying: (The New York Times) (Herald Review) (CNN)

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U.S. Tops One Million Coronavirus Deaths, WHO Estimates 15 Million Worldwide

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India’s real COVID death toll stands at about 4.7 million, ten times higher than official data, the WHO estimated.


One Million Dead

The United States officially surpassed one million coronavirus deaths Wednesday, 26 months after the first death was reported in late February of 2020.

Experts believe that figure is likely an undercount, since there are around 200,000 excess deaths, though some of those may not be COVID-related.

The figure is the equivalent of the population of San Jose, the tenth-largest city in the U.S., vanishing in just over two years. To put the magnitude in visual perspective, NECN published a graphic illustrating what one million deaths looks like.

At the beginning of the pandemic, the White House predicted between 100,000 and 240,000 Americans would die from the coronavirus in a best-case scenario.

By February 2021, over half a million Americans had died of COVID.

The coronavirus has become the third leading cause of death in the U.S. behind heart disease and cancer.

The pandemic’s effects go beyond its death toll. Around a quarter of a million children have lost a caregiver to the virus, including about 200,000 who lost one or both parents. Every COVID-related death leaves an estimated nine people grieving.

The virus has hit certain industries harder than others, with food and agriculture, warehouse operations and manufacturing, and transportation and construction seeing especially high death rates.

People’s mental health has also been affected, with a study in January of five Western countries including the U.S. finding that 13% of people reported symptoms of PTSD attributable to actual or potential contact with the virus.

Fifteen Million Dead

On Thursday, the World Health Organization estimated that nearly 15 million people have died from the pandemic worldwide, a dramatic revision from the 5.4 million previously reported in official statistics.

Between January 2020 and the end of last year, the WHO estimated that between 13.3 million and 16.6 million people died either due to the coronavirus directly or because of factors somehow attributed to the pandemic’s impact on health systems, such as cancer patients who were unable to seek treatment when hospitals were full of COVID patients.

Based on that range, scientists arrived at an approximate total of 14.9 million.

The new estimate shows a 13% increase in deaths than is usually expected for a two-year period.

“This may seem like just a bean-counting exercise, but having these WHO numbers is so critical to understanding how we should combat future pandemics and continue to respond to this one,” Dr. Albert Ko, an infectious diseases specialist at the Yale School of Public Health who was not linked to the WHO research, told the Associated Press.

Most of the deaths occurred in Southeast Asia, Europe, and the Americas.

According to the WHO, India counts the most deaths by far with 4.7 million, ten times its official number.

See what others are saying: (NBC) (U.S. News and World Report) (Scientific American)

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Official Says Missing Alabama Convict and Corrections Officer Had a “Special Relationship”

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Authorities have also said they now believe the officer willfully helped the inmate escape.


New Information on Missing Inmate & Officer

Authorities in Alabama revealed Tuesday that Assistant Director of Corrections for Lauderdale County Vicky White, who is accused of helping a murder suspect Casey Cole White escape from jail, had a “special relationship” with the inmate.

“Investigators received information from inmates at the Lauderdale County Detention Center over the weekend that there was a special relationship between Director White and inmate Casey White,” Lauderdale County Sheriff Rick Singleton said in a statement. “That relationship has now been confirmed through our investigation by independent sources and means.”

Officials have previously said that the two are not related, despite their shared surname.

Singleton elaborated on the nature of the relationship while speaking to CNN later on Tuesday. He said it took place “outside of her normal work hours” and added that although it did not include “physical contact,” he still characterized it as “a relationship of a different nature.”

“We were told Casey White got special privileges and was treated differently while in the facility than the other inmates,” Singleton said.

Also on Tuesday, the Marshals Service issued a statement confirming that authorities believe Officer White had helped Mr. White escape. The authorities described her as a “wanted fugitive” and offered a $5,000 reward for any information on her whereabouts. Earlier this week, the Marshals Service also offered a $10,000 reward for any information that could lead to Mr. White’s capture.

Singleton echoed the belief that Officer White’s actions were intentional while speaking to Good Morning America Wednesday.

“I think all of our employees and myself included were really hoping that she did not participate in this willingly. But all indications are that she absolutely did,” he said. “We’re very disappointed in that because we had the utmost trust in her as an employee and as an assistant director of corrections.”

Mysterious Escape

Vicky White and Casey White were last seen leaving the Lauderdale County jail just after 9:30 a.m. Friday. The officer told other employees that she was taking the inmate to a mental health evaluation at a courthouse just down the road, and that she would be going to a medical appointment after because she was not feeling well.

Officials later said her actions violated an official policy that required two sworn deputies to transport people with murder charges. In 2020, Mr. White was charged with two counts of capital murder in connection to a fatal stabbing he confessed to and was awaiting his trial in Lauderdale County.

Mr. White was also serving time for what officials said was a “crime spree” in 2015 which included home invasion, carjacking, and a police chase. He had also previously tried to escape from jail, police said.

It wasn’t until 3:30 p.m. on Friday that a jail employee reported to higher-ups that he was not able to reach Officer White on her phone and that Mr. White had never been returned to his cell.

During a press conference that same night, Singleton told reporters that there had never even been a scheduled mental health evaluation. At another briefing Monday, he announced that an arrest warrant had been issued for Vicky on a charge of “permitting or facilitating an escape in the first degree.”

At the time, Singleton said it was unclear “whether she did that willingly or was coerced or threatened” but added, “we know for sure she did participate.” 

See what others are saying: (CNN) (ABC News) (NPR)

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