Boeing Knew About Max 8 Problems Before Crashes
- Boeing admitted that it knew of a safety issue with its 737 Max 8s, the model involved in both the Ethiopian Airlines and Lion Air crashes, and did not report it until after the Lion Air accident.
- Boeing discovered that many of its Max 8s did not have a key safety feature that determined when the plane was receiving conflicting data from its sensors, because the company had made that feature an optional premium add-on.
- The company claims this feature is not essential, but others argue that it could have prevented the crashes because conflicting sensor data caused both planes to repeatedly nosedive after an automated system was triggered.
Boeing released a statement Sunday saying that the company was aware of a problem with a safety feature in its 737 Max 8s in 2017, but did not disclose the issue to regulators or airlines until after a Max 8 operated by Lion Air crashed in October 2018, killing 189.
The announcement also comes nearly two months after another Max 8, operated by Ethiopian Airlines, crashed just outside of Addis Ababa. That crash killed all 157 people on board.
According to the statement, within a few months of delivering the Max 8 planes to buyers, Boeing’s engineers found a problem with an essential warning light. The feature, which is called an Angle of Attack (AOA) Disagree alert, tells pilots if the sensors on either side of the plane are giving contradictory information about the direction of the plane’s nose.
Boeing intended for this feature to be on all the Max 8 models as it had been a feature on the previous generations of 737s. However, after months of delivering the planes, their engineers found that the sensors only worked on Max 8’s where buyers had also purchased a separate, optional safety feature.
This basically means that a key safety feature that the company thought was standard was actually optional– sort of like a premium add-on.
Following the discovery, a review was launched after the engineers discovered the problem. “That review, which involved multiple company subject matter experts, determined that the absence of the AOA Disagree alert did not adversely impact airplane safety or operation,” according to company’s statement.
Boeing said it reported the problem to the Federal Aviation Administration (FAA) a year after they knew about it. The FAA determined that the problem was “low-risk,” but still told Boeing they should have informed them earlier.
Boeing also reported the problem to the airlines that operated the planes. However, only 20 percent of buyers had purchased the optional indicator, according to the New York Times, which meant that an important warning light did not work on most of the 737s.
Lion Air and Ethiopian Airlines
Unsurprisingly, neither of the two flights that crashed had that indicator.
Immediately, after the Ethiopian Airline crash, people began drawing lines between the Lion Air crash off the coast of Indonesia just four months earlier. In addition to the fact that both planes were Max 8, the pilots of both planes reported issues and requested to return to the airports they took off from but did not make it back.
Following the incident, tons of countries grounded their Max 8 planes until Boeing investigated the situation. Numerous pilots also came forward to say that they had not been fully informed about software changes to the MAX 8’s autopilot and that they had not been trained to use the new software
The pilots specifically referenced a new feature that causes the plane to automatically correct the planes level if it’s sensor’s think it is flying at an angle that puts it at risk of stalling. Investigations from both the Lion Air and the Ethiopian Airlines crashes found that this software was engaged, and that it caused the noses of both the planes to be pushed down repeatedly.
Boeing initially responded to the pilots by arguing that there should not be a problem as long as pilots followed procedures. Boeing’s CEO, Dennis Muilenburg, later said that the company would update the Max 8’s software and provide training.
However, throughout the whole process, Boeing executives have denied that there is anything wrong with the planes.
The Debate Goes On
Boeing still maintains that this feature is not essential.
“Neither the angle of attack indicator nor the AOA Disagree alert are necessary for the safe operation of the airplane,” the company said in Sunday’s statement. “They provide supplemental information only, and have never been considered safety features on commercial jet transport airplanes.”
Others disagree. If AOA sensors on the Max 8 think that the nose of the plane is too high, the automated control system forces the nose of the plane down automatically. That is exactly what happened to both the Lion Air and Ethiopian Airlines planes.
In fact, investigators of both crashes found that a faulty sensor gave the system incorrect data, which then forced the nose of the plane down repeatedly. Logically, experts say, it seems like if those two flights had this safety feature that Boeing itself said tells pilots when sensors are giving contradictory information, this would likely not have happened.
Boeing is still refusing to draw that line. The combination of the lack of knowledge that their planes did not have key safety feature and the fact that they didn’t disclose their knowledge of this issue for a year just add to Boeing’s problems.
In their statement Sunday, Boeing also pushed back on the criticism that the aircraft certification system Boeing and the FAA have in place is flawed, which is the subject of congressional inquiries, a Department of Transportation panel, and a criminal investigation.
During a Congressional hearing in March, Daniel Ewell, the acting head of the FAA, stated that the agency’s certification procedures “are extensive, well-established and have consistently produced safe aircraft designs for decades,” also adding that the FAA was “fully involved” in certifying the 737 Max.
However, this was contradicted by Transportation Secretary Elaine Chao, who said the FAA has allowed plane manufacturers to help certify that their own aircraft meets safety standards.
Boeing’s management of the Max 8’s design has continually come under fire, which in turn has resulted in strained relations with airlines and customers, several federal investigations, and huge financial losses.
Still, time and time again, Boeing has continued to essentially skirt responsibility, even as the Max 8, which was the fastest-selling plane in the company’s history, remains grounded world-wide.
See what others are saying: (NPR) (New York Times) (Washington Post)
Amazon to Pay Over $30 Million for Alexa and Ring Privacy Violations
Privacy violation charges stack up against the tech giant as the FTC partners up with the DOJ.
Amazon Pays Up
Amazon agreed to a $30 million settlement for each of these complaints over complaints alleging that its Alexa and Ring products violated customer privacy.
The Federal Trade Commission and Justice Department accused Amazon of retaining children’s geolocation data as well as the recordings of their conversations with Alexa. Additionally, the FTC brought another complaint against Amazon’s Ring for violating their customers’ privacy and failing to complement basic security measures.
In addition to the accusations of retaining data, the FTC also charges Amazon with deceiving their customers, saying requests from parents to delete their children’s recordings and other data went ignored despite repeated assurances that parents can delete the data at any time.
Amazon says this data was retained to train their Alexa algorithms to better understand children. But their reasoning does not change law. Their actions are still in violation of the federal Children’s Online Privacy Protection Act, known as COPPA.
“Amazon’s history of misleading parents, keeping children’s recordings indefinitely, and flouting parents’ deletion requests violated COPPA and sacrificed privacy for profits,” said Samuel Levine, the director of the FTC’s Bureau of Consumer Protection in the press release regarding the complaint. “COPPA does not allow companies to keep children’s data forever for any reason, and certainly not to train their algorithms.”
The Settlement’s Details
The proposed settlement that Amazon agreed to on Wednesday includes a $25 million civil penalty as well as requirements to both delete the data in question and never use voice recordings of adults or children in the development or creation of a product again.
However approval on this settlement is still needed from the federal courts.
Despite agreeing to the settlement, Amazon denies violating COPPA, saying they designed Amazon Kids for parents to have full control and to comply with the law.
In their complaint against Ring, the FTC accused the company of violating their customers’ privacy by allowing countless employees and hundreds of contractors access to the videos from Ring cameras.
Leading to situations like one in 2017, when a Ring employee watched thousands of videos belonging to dozens of female customers, including those in their bedrooms and bathrooms.
Additionally, the FTC says that Ring did not implement basic security protections for years which allowed hackers to take control of their customers’ accounts, cameras, and videos leading to 55,000 US Ring customers facing hacker attacks. In some cases, hackers could access Ring’s two-way functions to harass, insult, and threaten people – including children. The complaint alleges that Ring’s egregious privacy failings lasted for at least 4 years – between at least 2016 to 2020.
Amazon responded to the complaint saying that RIng had addressed the concerns before the FTC even began their inquiry.
The FTC proposed a settlement of $5.8 million in consumer refunds – as well as a demand for Ring to create a privacy and security program. The settlement also awaits federal court approval.
See what others are saying: (New York Times) (Axios) (CNBC)
Right-Wingers Are Turning Against Chick-fil-A
Some have accused the company of joining a woke “cult” after learning of its diversity, equity, and inclusion initiative.
Chick-fil-A Goes “Woke”
Conservatives are condemning Chick-fil-A after learning of the fast food chain’s commitments to diversity, equity, and inclusion.
Some have accused the brand of bowing “to the Woke mob.” Others have debated boycotting the chain.
It’s unclear when exactly Chick-fil-A began its DEI campaign, but according to LinkedIn, the current Vice President of DEI, Erick McReynolds, has been working in the department since 2020 before taking on his current role in 2021. It is also unclear why right-wingers on Twitter have just now discovered Chick-fil-A’s DEI website, but many spent a chunk of Tuesday morning lambasting the company for working to promote diversity.
Chick-fil-A’s DEI page is titled “Committed to being Better at Together.”
“Modeling care for others starts in the restaurant, and we are committed to ensuring mutual respect, understanding and dignity everywhere we do business,” McReynolds said in a statement on the website.
Chick-fil-A is no stranger to boycott campaigns, though those efforts usually come from the opposite side of the political aisle. The company, known for its strong Christian ties, has been criticized for donating to groups with anti-LGBTQ missions. As a result, many on the left have refused to eat there, while it has been a haven for those on the right.
Conservatives, however, have become increasingly outraged by DEI initiatives. Chick-fil-A’s website, which only vaguely outlines its DEI efforts, still seems to be enough for the right to change its tune about the brand.
“Even our beloved Chick-Fil-A has fallen to the DEI cult,” one person tweeted. “the same agenda that is turning our beloved military woke.”
“It’s becoming an epidemic that even Christian companies are being strong-armed to participate in,” the tweet continued.
Old Clip of Chairman Resurfaces
Some have also started resurfacing an old clip of Chick-fil-A Chairman Dan Cathy speaking on a panel about racism during the summer of 2020. During the discussion, he talked about repentance and said that if you ever see someone who needs their shoes shined, you should do it. He then walked over to a Black person on the panel, got on his knees, and shined their shoes.
“There’s a time in which we need to have, you know, some personal action here, and maybe we need to give them a hug, too,” Cathy said while shining the shoes.
“I bought about 1,500 of these and I gave them to all our Chick-fil-A operators and staff a number of years ago,” Cathy continued, in reference to his shoe-shining brush. “So, any expressions of a contrite heart, of a sense of humility, a sense of shame, a sense of embarrassment begat with an apologetic heart — I think that’s what our world needs to hear today.”
The clip caused a stir when the events first unfolded, and has prompted a new wave of anger now. Some are accusing Cathy of being “a woke, anti-American, anti-white BLM boot licker” who thinks all white people need to shamefully shine the shoes of Black people to apologize for racism, though that is not what he said.
These boycott calls are just the latest from conservatives who have been on a rampage against any company supporting any social cause they deem as “woke.” Earlier this year, the political right took a stand against Bud Light after it included a trans influencer in a sponsored Instagram post. Just last week, Target and Kohls faced boycotts over items in their Pride Month collections.
See what others are saying: (The Hill) (Rolling Stone) (AL)
Bioré Apologizes For Referencing School Shooting in Mental Health Ad Campaign
“Our tonality was completely inappropriate. We are so sorry,” the skincare brand said.
Video Faces Backlash
The skincare brand Bioré apologized this week for partnering with a school shooting survivor as part of its Mental Health Awareness Month campaign.
“We are committed to continuing our mental health mission, but we promise to do it in a better way,” the company said in an Instagram post on Sunday.
Last week, influencer and recent Michigan State University graduate Cecilee Max-Brown posted a video to TikTok sponsored by Bioré where she discussed the numerous challenges she had faced throughout the year. Among them was a school shooting on her college’s campus, which killed three people in February.
“Life has thrown countless obstacles at me this year, from the school shooting to having no idea what life is going to look like after college,” Max-Brown says in the video. “In honor of mental health awareness month, I’m partnering with Bioré skin care to strip away the stigma of anxiety.
“We want you to get it all out, not only what’s in your pores, but most importantly, what’s on your mind, too,” she continued.
In the 50-second video, Max-Brown went on to discuss more details about her mental health struggles, as well as how “seeing the effects of gun violence firsthand” has impacted her and led to “countless anxiety attacks.”
“I will never forget the feeling of terror that I had walking around campus for weeks in a place I considered home,” she said before closing the video by encouraging her followers to participate in Bioré’s mental health campaign.
The video ignited swift outrage from people who accused Bioré of using a school shooting to sell products. In its apology, the brand admitted the video was misguided.
In the past, Bioré said it has worked with influencers to discuss and reduce mental health stigmas, as the subject is a top priority for its consumers.
“This time, however, we did it the wrong way,” the company said. “We lacked sensitivity around an incredibly serious tragedy, and our tonality was completely inappropriate. We are so sorry.”
Max-Brown also apologized on TikTok, writing that the video was intended to spread awareness, not suggest a product fixed the struggles she has experienced as a result of the shooting.
“I did not mean to desensitize the traumatic event that took place as I know the effects that it has had on me and the Spartan community,” she wrote.
Max-Brown has since removed the initial sponsored video from her account.