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YouTube CEO Addresses Creator Concerns After Talks With Shane Dawson, James Charles, and Others

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  • YouTube CEO Susan Wojcicki addressed several creators concerns in a blog post published Tuesday.
  • Wojcicki promised to support creators by making changes to the trending page, manual claims systems, and other policies that have long frustrated users.
  • She also used the blog post to defend the company’s efforts to combat predatory comments and uploads of violent attacks.

Wojcicki on Creator Issues

YouTube CEO Susan Wojcicki addressed several major creators complaints in a blog post posted Tuesday. Wojcicki’s latest statement follows several meetings she recently had with massive creators like Shane Dawson and James Charles.

One of the biggest complaints from users is that it is unclear what gets a video demonetized. To make things clearer, the company says it plans to make the guidelines more detailed. This would give creators a better idea of what will make their content ineligible for monetization and help them to make more informed choices.

Trending Page

Wojcicki also touches on the trending page and how videos are chosen, saying that the list is meant “to show content a wide range of viewers would find interesting.” The CEO said the company is “especially careful about the safety of these videos” and ensures they don’t contain profanity or mature content.

“Eligible videos are then ranked based on a calculation of their “temperature”—how quickly that video is generating views,” Wojcicki added.

After receiving complaints about what is often selected for the trending page, Wojcicki says that moving forward, at least half of the videos included will be from a “diverse set” of YouTubers. The rest will be from music and traditional media.

Manual Claims

Another place that has caused many headaches for YouTubers is the Manual Claims System, especially when someone will claim a few seconds of a video and take all of the revenue from it. After hearing about these issues directly from creators, Wojcicki says that they are “exploring improvements in striking the right balance between copyright owners and creators.”

Wojcicki says that they are also going to “do more to discourage” creators from harassing each other, after hearing stories of threats and doxing. She also says the company is working to better communicate with creators by listening to feedback, adding new features to the YouTube Studio Beta, and updating the community guidelines strike system that rolled out in February.

The Balancing Act

Wojcicki also talks about the balancing act of trying to maintain an open platform, while at the same time managing community guidelines and being a responsible company. One situation that many have been discussing is YouTube’s reaction to the spotlight on pedophiles in comment sections back in February.

The platform decided to remove comments from many videos that included young children. Many impacted channels have spoken out against this, feeling that they have been unfairly targetted. Wojcicki says that she understands the impact that this had, but added, “in the end, that was a trade-off we made because we feel protecting children on our platform should be the most important guiding principle.”

Previous coverage on YouTube’s issues with pedophilia.

She also talked about the balancing act in regards to YouTube’s response after the attack in Christchurch, Newzealand, where a gunman killed 50 people at two mosques. The shooter live streamed his attack on Facebook, but reuploads quickly appeared on YouTube. YouTube tried to keep videos with violent imagery of the attack off of the platform. While removing these videos, they also removed some videos that didn’t violate the community guidelines, like news and commentary videos which were reinstated after an appeal. According to Wojcicki, “given the stakes, it was another trade-off that we felt was necessary.

See what others are saying: (The Verge) (Billboard) (TechCrunch)

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Jake Paul Says He “Can’t Get Cancelled” as a Boxer

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The controversial YouTuber opened up about what it has been like to go from online fame to professional boxing.


The New Yorker Profiles Jake Paul

YouTuber and boxer Jake Paul talked about his career switch, reputation, and cancel culture in a profile published Monday in The New Yorker. 

While Paul rose to fame as the Internet’s troublemaker, he now spends most of his time in the ring. He told the outlet that one difference between YouTube and boxing is that his often controversial reputation lends better to his new career. 

“One thing that is great about being a fighter is, like, you can’t get cancelled,” Paul said. The profile noted that the sport often rewards and even encourages some degree of bad behavior.

“I’m not a saint,” Paul later continued. “I’m also not a bad guy, but I can very easily play the role.”

Paul also said the other difference between his time online and his time in boxing is the level of work. While he says he trains hard, he confessed that there was something more challenging about making regular YouTube content. 

“Being an influencer was almost harder than being a boxer,” he told The New Yorker. “You wake up in the morning and you’re, like, Damn, I have to create fifteen minutes of amazing content, and I have twelve hours of sunlight.”

Jake Paul Vs. Tommy Fury

The New Yorker profile came just after it was announced over the weekend Paul will be fighting boxer Tommy Fury in an 8-round cruiserweight fight on Showtime in December. 

“It’s time to kiss ur last name and ur family’s boxing legacy goodbye,” Paul tweeted. “DEC 18th I’m changing this wankers name to Tommy Fumbles and celebrating with Tom Brady.”

Both Paul and Fury are undefeated, according to ESPN. Like Paul, Fury has found fame outside of the sport. He has become a reality TV star in the U.K. after appearing on the hit show “Love Island.”

See what others are saying: (The New Yorker) (Dexerto) (ESPN)

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Hackers Hit Twitch Again, This Time Replacing Backgrounds With Image of Jeff Bezos

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The hack appears to be a form of trolling, though it’s possible that the infiltrators were able to uncover a security flaw while reviewing Twitch’s newly-leaked source code.


Bezos Prank

Hackers targeted Twitch for a second time this week, but rather than leaking sensitive information, the infiltrators chose to deface the platform on Friday by swapping multiple background images with a photo of former Amazon CEO Jeff Bezos. 

According to those who saw the replaced images firsthand, the hack appears to have mostly — and possibly only — affected game directory headers. Though the incident appears to be nothing more than a surface-level prank, as Amazon owns Twitch, it could potentially signal greater security flaws. 

For example, it’s possible the hackers could have used leaked internal security data from earlier this week to discover a network vulnerability and sneak into the platform. 

The latest jab at the platforms came after Twitch assured its users it has seen “no indication” that their login credentials were stolen during the first hack. Still, concerns have remained regarding the potential for others to now spot cracks in Twitch’s security systems.

It’s also possible the Bezos hack resulted from what’s known as “cache poisoning,” which, in this case, would refer to a more limited form of hacking that allowed the infiltrators to manipulate similar images all at once. If true, the hackers likely would not have been able to access Twitch’s back end. 

The photo changes only lasted several hours before being returned to their previous conditions. 

First Twitch Hack 

Despite suspicions and concerns, it’s unclear whether the Bezos hack is related to the major leak of Twitch’s internal data that was posted to 4chan on Wednesday.

That leak exposed Twitch’s full source code — including its security tools — as well as data on how much Twitch has individually paid every single streamer on the platform since August 2019. 

It also revealed Amazon’s at least partially developed plans for a cloud-based gaming library, codenamed Vapor, which would directly compete with the massively popular library known as Steam.

Even though Twitch has said its login credentials appear to be secure, it announced Thursday that it has reset all stream keys “out of an abundance of caution.” Users are still being urged to change their passwords and update or implement two-factor authentication if they haven’t already. 

See what others are saying: (The Verge) (Forbes) (CNET)

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Twitch Blames Server Configuration Error for Hack, Says There’s No Indication That Login Info Leaked

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The platform also said full credit card numbers were not reaped by hackers, as that data is stored externally. 


Login and Credit Card Info Secure

Twitch released a security update late Wednesday claiming it had seen “no indication” that users’ login credentials were stolen by hackers who leaked the entire platform’s source code earlier in the day.

“Full credit card numbers are not stored by Twitch, so full credit card numbers were not exposed,” the company added in its announcement.

The leaked data, uploaded to 4chan, includes code related to the platform’s security tools, as well as exact totals of how much it has individually paid every single streamer on the platform since August 2019. 

Early Thursday, Twitch also announced that it has now reset all stream keys “out of an abundance of caution.” Streamers looking for their new keys can visit a dashboard set up by the platform, though users may need to manually update their software with the new key before being able to stream again depending on what kind of software they use.

As far as what led to the hackers being able to steal the data, Twitch blamed an error in a “server configuration change that was subsequently accessed by a malicious third party,” confirming that the leak was not the work of a current employee who used internal tools. 

Will Users Go to Other Streaming Platforms?

While no major creators have said they are leaving Twitch for a different streaming platform because of the hack, many small users have either announced their intention to leave Twitch or have said they are considering such a move. 

It’s unclear if the leak, coupled with other ongoing Twitch controversies, will ultimately lead to a significant user exodus, but there’s little doubt that other platforms are ready and willing to leverage this hack in the hopes of attracting new users. 

At least one big-name streamer has already done as much, even if largely only presenting the idea as a playful jab rather than with serious intention. 

“Pretty crazy day today,” YouTube’s Valkyrae said on a stream Wednesday while referencing a tweet she wrote earlier the day.

“YouTube is looking to sign more streamers,” that tweet reads. 

I mean, they are! … No shade to Twitch… Ah! Well…” Valkyrae said on stream before interrupting herself to note that she was not being paid by YouTube to make her comments. 

See what others are saying: (Engadget) (BBC) (Gamerant)

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