- Burger King New Zealand posted an ad showing diners struggling to eat its new Vietnamese Sweet Chili chicken sandwiches with giant red chopsticks.
- Social media users called the ad offensive, prompting the company to remove the ad and issue an apology.
Burger King New Zealand has removed a controversial new advertisement that was criticized as culturally insensitive on social media.
The fast-food chain released an ad for their new Vietnamese Sweet Chili Tendercrisp chicken sandwich, which featured customers attempting to eat the food with giant chopsticks.
An Instagram post with the ad also included a caption that read, “Take your taste buds all the way to Ho Chi Minh City with our Vietnamese Sweet Chili Tendercrisp, part of our Tastes of the World range. Available for a limited time only.”
A New Zealander of Korean descent, Maria Mo, took issue with the ad and tweeted out a screen recording of the clip along with a sarcastic note. “OK, coolcoolcool, chopsticks r HILARIOUS right omg etc,” she wrote.
In a message to HuffPost, Mo explained why she decided to call out Burger King for the ad saying, “Because I couldn’t believe such blatantly ignorant ads are still happening in 2019, it honestly took me a second to work out what the heck I was looking at.”
“[People of color] are constantly having to deal with microaggressions as well as outright hatred and it just never ends,” she added.
Mo’s post has pulled in nearly 3 million views as of Tuesday morning and prompted others to speak out against Burger King
“The ad in question is insensitive and does not reflect our brand values regarding diversity and inclusion,” the company said in a statement following the backlash. “We have asked our franchisee in New Zealand to remove the ad immediately.”
In an interview with The New Zealand Heral, James Woodbridge, Burger King New Zealand’s general manager of marketing said, “We are truly sorry that the ad has appeared insensitive to our community.”
Still, not everyone found the ad offensive. In fact, many social media users came to Burger King’s defense and argued that people were overreacting.
It’s not racist. It’s just a joke…with the butt of the joke actually being westerners who are stereotyped as being bad with chopsticks and thinking they should always be used for any oriental food. One person complained and the company removed it. It’s utterly pathetic.— TheRawGeek (@TheRawGeek) April 9, 2019
I’m Asian and honestly who cares. Why do we have to get sensitive about everything??? I doubt Burger King was trying to be racist when doing this and to me it doesn’t come off racist. It’s funny. Seriously…get over it whoever you are!— Matthew Tom (@matttom24) April 7, 2019
U.S. Gas Prices Hit $3 Per Gallon, a 7-year High, as Buyers Panicked During the Colonial Pipeline Shutdown
- The national average gas price has climbed above $3 for the first time in seven years.
- The increase comes as the country’s largest fuel pipeline remains largely shuttered for the sixth day in a row following a ransomware attack, leading to panic buying and massive gas shortages in some cities.
- Energy Secretary Jennifer Granholm said the company behind the pipeline should be able to make a decision on a full restart of the system by the end of Wednesday.
- Still, she cautioned that it will take several days for fuel supplies to go back to normal.
Update: Colonial Pipeline restarted operations at 5 p.m. EST Wednesday. “Following this restart it will take several days for the product delivery supply chain to return to normal,” Colonial said in a statement. “Some markets served by Colonial Pipeline may experience, or continue to experience, intermittent service interruptions during the start-up period.”
Panic Buying Drives Fuel Shortages
The national average gas price reached $3.008 Wednesday, its highest value in seven years.
The jump is largely being driven by two factors. The first is that the country’s largest fuel pipeline was forced to shut down last Friday following a ransomware attack by the criminal gang Darkside. That pipeline, owned by the Colonial Pipeline Company, stretches from Texas to New York and supplies 45% of the East Coast’s fuel.
The second is that panic buying related to the shutdown and fears of fuel scarcity have exacerbated the problem. In fact, Tuesday evening, over 1,000 gas stations in the Southeast ran dry.
By Wednesday, the situation was even worse. Nearly a quarter of all stations in North Carolina were out of gas, and in urban areas like Charlotte, 71% of stations were empty. Meanwhile, around 15% percent of stations in both Georgia and Virginia were out of gas, and in the Atlanta metro area, 60% of stations had been depleted.
Photos and video from affected states show hours-long lines. Some people have reported waiting more than five hours to get to the pump. Others have shared images of “out of fuel” signs. Stretching pumps even thinner are reports that many drivers are simply trying to top off mostly-full tanks or gas cans.
In one tense situation captured at a gas station near Raleigh, North Carolina, a woman can be seen spitting on a man and hitting a car after she reportedly tried to cut the line. The man fires back a spit of his own, leading to a fight between the two.
When Will the Pipeline Be Back?
On Monday, some (but not most) of the pipeline was brought back manually. Colonial Pipeline officials have also said they hope to restart most operations by the end of the week.
Energy Secretary Jennifer Granholm also told reporters Tuesday that Colonial should be in a position to make a decision on a full restart by the end of Wednesday; however, it’s likely going to take several days for fuel supplies to return to normal even after operations recover.
“Much as there was no cause for, say, hoarding toilet paper at the beginning of the pandemic, there should be no cause for hoarding gasoline,” Granholm said.
Many analysts have echoed that warning, telling people to fuel up only if they need to and asking them to try to conserve as much gas as possible until the pipeline becomes largely operational again.
The governors of Florida, Virginia, North Carolina, and Georgia have all declared states of emergency to try to stave off shortages and keep gas prices down.
See what others are saying: (The Washington Post) (USA Today) (MarketWatch)
GLAAD Report Finds All Top Social Media Platforms “Effectively Unsafe” for LGBTQ+ Users
- The LGBTQ+ media monitoring organization GLAAD said in a Sunday report that Facebook, Twitter, YouTube, Instagram, and TikTok are all “effectively unsafe for LGBTQ users.”
- Of the 64% of respondents who told GLAAD they’ve faced anti-LGBTQ+ hate speech or harassment online, 75% said at least some came from Facebook, which performed the most poorly of all five platforms.
- The report highlights more than just hate speech, as GLAAD notes that “inadequate content moderation, polarizing algorithms, and discriminatory AI” also negatively affect LGBTQ+ users.
- “This is about less watchdogging, more partnering with these platforms to get it right,” GLAAD CEO Sarah Kate Ellis said while calling the report a starting point for how platforms can change.
Anti-LGBTQ+ Hate Speech Rampant on Social Media Sites
The LGBTQ+ media monitoring organization GLAAD has published a report that classifies every top social media platform as “effectively unsafe for LGBTQ users.”
That includes Facebook, Twitter, YouTube, Instagram, and TikTok.
“Of special concern, the prevalence and intensity of hate speech and harassment stands out as the most significant problem in urgent need of improvement,” GLAAD said in the report released Sunday.
The organization noted 64% of LGBTQ+ social media users have experienced harassment and hate speech online, which it said is higher than all other identity groups.
Of the five platforms, Facebook was far and above the worst offender. In fact, GLAAD reported that 75% of the LGBTQ+ respondents who’ve experienced online harassment said at least some of that harassment happened on Facebook.
Meanwhile, 24% percent of respondents said they have faced similar harassment on Twitter and Instagram each. YouTube came in just below those figures at 21%, and TikTok saw the lowest harassment level of the five at 9%.
GLAAD’s president and CEO, Sarah Kate Ellis said that while the organization was originally going to give each platform a grade, “What we ended up realizing is that if we started grading, they’d all fail, quite frankly.”
Content Moderation and AI
It’s not just hate speech. “Inadequate content moderation, polarizing algorithms, and discriminatory AI” were also listed among the specific problems that GLAAD hopes these social media platforms will address.
The organization even listed several “urgent recommendations,” which read:
- “Stop allowing algorithms to fuel extremism and hate. Similarly, confront the problem of bias in AI.”
- “Make it easier for users to report problematic content, be transparent in content moderation, and use more human moderators.”
- “Employ a dedicated LGBTQ policy lead.”
- “Respect data privacy, especially where LGBTQ people are vulnerable to serious harms and violence.”
It also called for platforms to more strongly enforce misinformation labels and restrict hashtags/shares of anti-LGBTQ content.
“This is about less watchdogging, more partnering with these platforms to get it right,” Ellis said, summing up the purpose of the report as a “roadmap” for platforms to begin implementing change.
FBI Names Hacking Group Behind the Shut Down of the Nation’s Largest Fuel Pipeline
- The United States’ largest pipeline, which supplies 45% of the East Coast’s fuel, was forced to shut down Friday following a ransomware attack.
- The company that owns it — Colonial Pipeline — said it hopes to restore service by the end of the week. Only some smaller lines are currently operational.
- On Monday, the FBI officially linked the attack to criminal hackers known as Darkside, which operates along a “ransomware as a service” business scheme.
- On Sunday, the Transportation Department issued emergency declarations in 17 states and D.C. in an attempt to keep supply lines open through the “immediate transportation” of fuel.
What Is Darkside?
The hackers who forced the Colonial Pipeline Company to shut down the country’s largest fuel pipeline on Friday are part of a criminal gang known as Darkside, according to the FBI.
Darkside is a relatively new group that operates along a “ransomware as a service” business model, according to CNBC.
“We are apolitical, we do not participate in geopolitics, do not need to tie us with a defined government and look for our motives,” Darkside said on its website. “Our goal is to make money, and not creating problems for society.”
It added that targeting institutions like hospitals, schools, nonprofits, and government agencies violates its code of ethics. It also claimed it would donate some of the ransom money it’s demanding from Colonial to charity, though some charities have reportedly turned down these offers of dirty money.
Pipeline Shuts Down
When the Colonial Pipeline shut down Friday following the initial reports of a ransomware attack, it was unclear at the time if the hackers had directly crippled the line themselves or if Colonial had voluntarily taken it offline.
Colonial announced Saturday that its own executives had made the decision to take systems offline, with the company saying it did so as a precautionary measure out of fear that the hackers had gained enough information to attack vulnerable parts of the pipeline.
As of Monday morning, that pipeline is still mostly shut down, and only some smaller lines are currently operational as of Sunday night.
“Segments of our pipeline are being brought back online in a stepwise fashion, in compliance with relevant federal regulations and in close consultation with the Department of Energy, which is leading and coordinating the Federal Government’s response,” the company said Monday, adding that it hopes to restore service by the end of the week.
What This Could Mean for Gas Prices
The continued closure of the pipeline could be detrimental if it extends several more days. Not only does it run from Texas to New York, but it also supplies 45% of the East Coast’s fuel. That’s 2.5 million barrels of refined gas, diesel, and jet fuel every day.
“It’s the most significant, successful attack on energy infrastructure we know of in the United States,” energy analyst Amy Myers Jaffe told Politico.
As Wells Fargo analyst Roger Read told CNBC, there are main scenarios that could occur depending on how long Colonial remains dark.
If there is a partial restart by Wednesday, Read beleives there will be “no significant or lasting impacts.”
If the outage lasts 6-10 days, “Refiners may need to reduce the amount of crude oil they process… Inventories will rise in the U.S. Gulf Coast, causing prices to fall, while prices in the East Coast would jump.”
Reede added that if the outage lasts more than 10 days, “Refiners in the Gulf Coast will almost definitely have to reduce their runs,” leading to potentially significant fuel shortages in the Southeast.
In an attempt to avoid those last two outcomes, the Transportation Department issued emergency declarations in 17 states and D.C. on Sunday. Those declarations are meant to keep supply lines open through the “immediate transportation” of fuel; however, these increased supplies aren’t near enough to match the pipeline’s capacity, according to an expert cited in the BBC.